Customer Service Representative, Export
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Job Location:
Little Rock, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
As the Customer Service Representative Export you will manage international orders by coordinating between clients logistics teams and customs ensuring accurate documentation (bill of lading invoices) and shipment delivery. You will place orders track cargo resolve delivery issues and maintain a high level of communication with overseas agents to meet compliance and service standards.
Responsibilities
- Order Processing: Enter track and manage sales order and export bookings in company systems (e.g. SAP OTM).
- Documentation: Prepare and verify accurate export documentation including customs paperwork and bills of lading to comply with international regulations.
- Communication: Act as the primary liaison between customers carriers and internal teams to provide shipment updates.
- Logistics Coordination: Arrange for cargo pickup and delivery ensuring compliance with air or ocean freight standards.
- Problem Resolution: Proactively identify and resolve shipment delays damages or discrepancies in documentation.
- Billing & Reporting: Ensure accurate timely invoicing and generate performance reports.
Qualifications
- Previous experience in logistics freight forwarding or international shipping.
- Knowledge: Understanding of export regulations Incoterms and customs procedures.
- Experience interpreting and responding to customer questions and requests strong attention to detail and proficiency in tracking software.
- High school diploma or equivalent required; a bachelors degree in business or logistics is preferred.
About us:
Here at PPG we make it happen and we seek candidates of the highest integrity and professionalism who share our values with the commitment and drive to strive today to do better than yesterday everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation sustainability and color PPG helps customers in industrial transportation consumer products and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more visit and follow @ PPG on Twitter.
At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees creates an environment for continuous learning and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex pregnancy race color creed religion national origin age disability status marital status veteran status sexual orientation gender identity or expression. If you need an adjustment due to a disability please email
PPG values your feedback on our recruiting process. We encourage you to visit and provide feedback on the process so that we can do better today than yesterday.
Medical Dental Vision and 401k Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Discover how PPG’s global team of innovators drives sustainable solutions, enhances productivity, and celebrates 140 years of color leadership. Join us!
