Service Coordinator

Miramar, FL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

NextGen Security LLC

Job Summary

Company

NextGen Security LLC

Locations

Exton PA

Miramar FL

Atlanta GA

Industries

Security and Surveillance

Job Type

Full Time Employee

Years of Experience

Entry Level

Career Level

No Experience Required

Exemption

Exempt

Service Coordinator

What were looking for:

We are in search of a self-motivated individual to join our fast growing and dynamic team.

What youll be doing:

The responsibilities of this position will vary greatly but primarily focus on the coordination of processing activities for the Service Department. As such the candidate will be required to share in the on-call rotation for the fielding of after-hours service requests from clients field / direct inbound calls during business hours and generating customer invoices and engaging with business contacts regarding delinquent service invoices.

This position is one we hold in high regard in order to provide the level of service excellence our customers expect and deserve. Specific duties to include:

Scheduling Technicians and Sub-Contractors
Scheduling Service Calls
Scheduling Site Inspections & Preventative Maintenance Calls

Provide detailed weekly service reports as required by Clients
Tracking service calls and technician productivity
Processing RMAs for service parts & repairs

What you bring to the table:

Bachelor or equivalent degree or experience
Service or Operational experience preferred
Experience with Microsoft Word Excel and Outlook.

Additional Skills

Must be able to communicate effectively and professionally in both written and verbal manner to customers and to those within the company

Must possess a positive attitude and be willing to interact with customer co-workers and other personnel at all times
Commitment to integrity and to the Company Standards and Procedures
Attention to detail and accuracy is a must

What we bring to the table:

Compensation based upon background and experience
Full Benefits Package
Vacation
Cellphone Allowance

We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens based on job classification.

Application Process

Please submit your resume references and your requested salary range when applying for this position to.

More About Us
NextGen Securityis an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge engineering design implementation management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site multi-facility plant-wide campus-wide regional national and international security projects. If that wasnt convincing enough check out what our employees say about working at NextGen: To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Securitys HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Securitys website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security and only if the candidate is submitted via approval from NextGen Securitys HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Securitys HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Required Experience:

NextGen Security LLCJob SummaryCompanyNextGen Security LLCLocationsExton PAMiramar FLAtlanta GAIndustriesSecurity and SurveillanceJob TypeFull Time EmployeeYears of Experience Entry LevelCareer Level No Experience RequiredExemption ExemptService CoordinatorWhat were look...