Implementation Manager
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Company Details
Berkley Embedded Solutions is a member company of W. R. Berkley Corporation a Fortune 500 organization rated A (Superior) by A.M. Best. We are redefining how protection is delivered by embedding insurance seamlessly into the purchase experience for customers across diverse industries. Our mission is to make coverage simple accessible and integratedmeeting customers where they are and providing value at the point of need.
At Berkley Embedded Solutions we combine deep insurance expertise with modern technology to create embedded distribution models that unlock new growth opportunities for our partners. Our operating model is built on collaboration speed and flexibility enabling us to design tailored solutions for retailers e-commerce platforms and affinity partners. By leveraging advanced data analytics cloud-native architecture and API-driven integrations we deliver frictionless experiences that enhance customer trust and loyalty.
As part of W. R. Berkleys decentralized structure we operate with entrepreneurial agility backed by the strength and stability of one of the nations premier insurance organizations. We are committed to building the future of embedded insurancewhere protection is not an afterthought but a natural part of the customer journey.
The Company is an equal employment opportunity employer. #LI-AV1 #LI- remote
Responsibilities
The Implementation Manager serves as a strategic driver for translating business objectives into actionable delivery plans that enable embedded insurance solutions. This role ensures alignment across internal teams partners and vendors managing complex multi-release initiatives to achieve scalable customer-centric outcomes. Acting as a bridge between business and technology the Implementation Manager combines strong leadership agile practices and risk management to deliver solutions that support Berkley Embedded Solutions mission of seamless integrated protection.
What you can expect:
- Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education
Well count on you to:
- Translate business strategy into actionable implementation plans with defined objectives dependencies timelines and measurable outcomes.
- Develop and maintain multi release and multi year delivery strategies that balance short term execution with long term scalability and transformation goals.
- Ensure strategic alignment across partners vendors and internal teams to drive unified and consistent delivery outcome
- Monitor delivery performance against key milestones and KPIs adjusting plans to meet evolving business needs and constraints
- Lead discussions and requirements elicitation sessions with business and technology partners to define validate document and understand detailed requirements priorities impacts objectives and other insights
- Identify assess and mitigate strategic risks across programs and implementations ensuring proactive issue resolution and impact management
- Act as consultative team member with peers business partners and vendors in planning organizing preparing and executing on initiatives
- Create and refine the backlog document stories develop test plans perform user acceptance testing and solutions broken-down in releases and sprints using an Agile Project Methodology
- Build a detailed understanding of the business to identify needs and address critical business issues.
- Play a key role in clarifying updating testing and improving the business processes impacted by technology systems applications and changes.
- Other duties and projects as assigned.
Qualifications
- Bachelors Degree from a four-year college or university preferred.
7 years of product development or project management experience in agile environments.
Insurance knowledge with strong D2C and B2B2C preferred.
Understanding of Product Governance and other relevant regulatory requirements.
Strong leadership and team organization skills.
Possess personal qualities of integrity humility credibility and a commitment to the overall corporate mission.
Proven record of managing complex work involving various work streams and cross-functional teams.
Entrepreneurial mindset with an ability to navigate ambiguity while keeping a focus on strategic outcomes; ability to put things into perspective and translate IT concepts for team and stakeholders.
Ability to establish trust-based relationships with senior leaders and serve as a thought partner with business teams.
Mastery of wide range of product management and design thinking techniques and tools such as customer journey maps blueprints vision workshops and roadmaps.
Keen sense of empathy for the user and a champion of user-centric design.
Growth mindset always looking to improve self the work of the team and able to adapt to the culture of the organization.
Communication skills (written and verbal) that reflect structured clear and objective thinking.
Ability to translate between technical and non-technical audiences to enable business outcomes through technology.
Demonstrates ability and a proven record of success in insurance business applications such as policy administration claim management customer billing agency/customer portals reinsurance enterprise data warehouse and document management systems.
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include:
Base Salary Range: $130000 - $155000
Eligible to participate in annual discretionary bonus.
Benefits: Health Dental Vision Life Disability Wellness Paid Time Off 401(k) and Profit-Sharing plans.
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Required Experience:
Manager
Key Skills
- Business Development
- Project Timelines
- Business Process
- Customer Service
- Client Expectations
- Account Management
- Salesforce
- Client Relationships
- Project Management
- ERP
- Java
- Client Service
- Consultants
- Management System
- Procedures
About Company
Berkley is a leader in commercial lines insurance, with over 60+ specialized businesses - each with deep expertise in an industry, product, or regional niche.
