Member Outreach Representative

Virginia Beach, VA - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

City/State

Virginia Beach VA

Work Shift

First (Days)

Overview:

Sentara Health in Virginia Beach is looking to hire a Remote Member Outreach Representative.

This is a remote position; however candidates must reside in Virginia.

The Member Outreach Representative directly initiates outbound member outreach and education calls as well as receives inbound calls following presentation scripts and capturing health assessment and other member data as directed using automated database. Assist with finding providers scheduling appointments and connecting with case management. Probes for understanding of plan benefits and rules and assesses for barriers to access or compliance.

Education:

High School Diploma (required)

Experience:

2 years of customer relations health coaching customer service and clerical (required)

Keywords: Keywords: Talroo-Allied Health Call Center Customer Service

Benefits: Caring For Your Family and Your Career

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance $5250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.

Required Experience:

Unclear Seniority

City/StateVirginia Beach VAWork ShiftFirst (Days)Overview:Sentara Health in Virginia Beach is looking to hire a Remote Member Outreach Representative.This is a remote position; however candidates must reside in Virginia.The Member Outreach Representative directly initiates outbound member outreach a...