BEST EMS Administrative Manager

Integrative Emergency Services

Job Location:

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

The BEST EMS Administrative Manager supports the operational infrastructure of BEST EMS by overseeing coordination systems developing standardized processes and strengthening administrative and communication workflows across contracts and educational programs. This exempt level role ensures organized scalable operations that support partners medical directors and future organizational growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.

Support the oversight and day to day management of centralized BEST EMS scheduling systems ensuring organized coordination of contract coverage medical director engagement and educational programming. Management of Invoice processes. Develop organized processes to support leadership review and decision-making.
Design standardize and manage efficient workflows that support administrative documentation and communication processes. Identify opportunities for automation system enhancements and operational efficiencies to improve scalability and reduce manual burden.
Lead the development and maintenance of operational documentation systems including policies procedural guidelines contracts CQI and continuing education documentation ensuring consistent standards accessibility and operational continuity. Draft documentation and updates for leadership review and approval. Serve as the operational liaison for MSA services between BEST EMS and IES facilitating coordination information flow and administrative alignment between organizations.
Coordinate partner communication and administrative coordination at the direction of leadership ensuring accurate and timely preparation review and distribution of approved communications and documentation Provide approved documentation or information as requested and serve as a structured point of coordination for gathering and organizing information when appropriate.
Manage centralized tracking systems and operational calendars related to contracts educational programs and other BEST EMS initiatives to support leadership visibility and planning.
Support outreach engagement and program promotion efforts through structured communications and coordinated marketing initiatives aligned with organizational goals.
Develop and maintain operational reporting and tracking mechanisms that support leadership oversight of scheduling program activities and administrative performance.
Participate in operational planning and process improvement efforts identifying opportunities to strengthen infrastructure standardize processes and support the continued growth of BEST EMS services.

SUPERVISORY RESPONSIBILITIES
This position carries out supervisory responsibilities in accordance with guidelines policies and procedures and applicable laws. Supervisory responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS
Knowledge Skills Abilities: To perform this job successfully an individual must be able to perform each essential duty satisfactorily.

Strong organizational and systems-thinking abilities.
Demonstrated ability to develop and implement structured processes.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a dynamic environment.
Strong attention to detail and documentation accuracy.
Proficiency in operational coordination and workflow improvement.
Ability to work independently in a remote setting while maintaining accountability.
Professional discretion when handling sensitive or confidential information.
Demonstrated ability to oversee operational systems administrative processes and cross-functional coordination efforts.
Ability to collaborate effectively with physicians operational leaders and external partners.

Strong customer service orientation
High levels of proficiency with MS Office applications.
Ability to read write and speak English proficiently

Education / Experience: Include minimum education technical training and/or experience preferred to perform the job.
Required:

Minimum 3 years of experience with education programs healthcare and EMS or related experience
Bachelors Degree

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Specific vision requirements include the ability to see at close range distance vision peripheral vision depth perception and the ability to adjust focus
While performing the duties of this job the employee is regularly required to talk and hear
Frequently required to stand walk sit use hands to feel and reach with hands and arms.
Possess the ability to fulfill any office activities normally expected in an office setting to include but not limited to: remaining seated for periods of time to perform computer based work participating in filing activity lifting and carrying office supplies (paper reams mail etc.)
Occasionally lift and/or move up to 50 pounds
Fine hand manipulation (keyboarding)

WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Combination of office clinical and travel-based work environments
The noise level in the work environment is usually low

TRAVEL
Work travel including overnight stays will be required as business needs dictate. This position requires the ability to travel and transport equipment for on-site training sessions.

ADA & REASONABLE ACCOMMODATION STATEMENT:
IES is committed to providing equal employment opportunities to qualified individuals with accordance with the Americans with Disabilities Act (ADA) reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. If you require accommodation during the application or employment process please contact emailprotected.

The company is committed to creating a diverse inclusive and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age race religion nationality sexual orientation gender identity or expression disability or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds experiences and abilities and believe that the unique experiences of our team drive our success.

Required Experience:

Manager

Support the oversight and day to day management of centralized BEST EMS scheduling systems ensuring organized coordination of contract coverage medical director engagement and educational programming. Management of Invoice processes. Develop organized processes to support leadership review and decision-making.
Design standardize and manage efficient workflows that support administrative documentation and communication processes. Identify opportunities for automation system enhancements and operational efficiencies to improve scalability and reduce manual burden.
Lead the development and maintenance of operational documentation systems including policies procedural guidelines contracts CQI and continuing education documentation ensuring consistent standards accessibility and operational continuity. Draft documentation and updates for leadership review and approval. Serve as the operational liaison for MSA services between BEST EMS and IES facilitating coordination information flow and administrative alignment between organizations.
Coordinate partner communication and administrative coordination at the direction of leadership ensuring accurate and timely preparation review and distribution of approved communications and documentation Provide approved documentation or information as requested and serve as a structured point of coordination for gathering and organizing information when appropriate.
Manage centralized tracking systems and operational calendars related to contracts educational programs and other BEST EMS initiatives to support leadership visibility and planning.
Support outreach engagement and program promotion efforts through structured communications and coordinated marketing initiatives aligned with organizational goals.
Develop and maintain operational reporting and tracking mechanisms that support leadership oversight of scheduling program activities and administrative performance.
Participate in operational planning and process improvement efforts identifying opportunities to strengthen infrastructure standardize processes and support the continued growth of BEST EMS services.

Strong organizational and systems-thinking abilities.
Demonstrated ability to develop and implement structured processes.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a dynamic environment.
Strong attention to detail and documentation accuracy.
Proficiency in operational coordination and workflow improvement.
Ability to work independently in a remote setting while maintaining accountability.
Professional discretion when handling sensitive or confidential information.
Demonstrated ability to oversee operational systems administrative processes and cross-functional coordination efforts.
Ability to collaborate effectively with physicians operational leaders and external partners.

Strong customer service orientation
High levels of proficiency with MS Office applications.
Ability to read write and speak English proficiently

Education / Experience: Include minimum education technical training and/or experience preferred to perform the job.
Required:

Minimum 3 years of experience with education programs healthcare and EMS or related experience
Bachelors Degree

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Specific vision requirements include the ability to see at close range distance vision peripheral vision depth perception and the ability to adjust focus
While performing the duties of this job the employee is regularly required to talk and hear
Frequently required to stand walk sit use hands to feel and reach with hands and arms.
Possess the ability to fulfill any office activities normally expected in an office setting to include but not limited to: remaining seated for periods of time to perform computer based work participating in filing activity lifting and carrying office supplies (paper reams mail etc.)
Occasionally lift and/or move up to 50 pounds
Fine hand manipulation (keyboarding)

WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Combination of office clinical and travel-based work environments
The noise level in the work environment is usually low

Required Experience:

Manager

Key Skills

Business
Clerical
Account Payable
Administrative Skills
Time Management
Data Entry
office supplies
Accounting
Project Management
Administration Office
Management skills
Account Receivable
Administrative Operations
Problem Solving Skills
Statistics

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About Company

Integrative Emergency Services

Thank you for visiting our Job Board! At IES, we are leaders, innovators and champions for change, and our expertise allows us to achieve the best possible outcomes for the hospitals, practice and patients we serve. We are comprised of a solid, dedicated team that has practiced togeth ... View more

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