Polish speakers- Customer Support- Lisbon- WELCOME BOENUS

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Polish-Speaking Customer Support (On-site in Lisbon)

We are looking for Polish-speaking Customer Support Specialists to join our team in Lisbon Portugal. In this role you will support customers of a leading e-commerce platform ensuring a high level of service and customer satisfaction.

Welcome Bonus: 1000 for Polish speakers

Responsibilities

Provide customer support in Polish via phone email or chat.
Assist customers with inquiries related to products services orders and account issues.
Maintain strong knowledge of e-commerce products services and industry standards.
Deliver a high level of customer service with empathy and professionalism.
Handle customer interactions with clear communication and rational decision-making.
Manage high volumes of contacts especially during promotion and peak seasons.
Document interactions and solutions accurately in internal systems.
Collaborate with internal teams to resolve more complex issues.

Requirements

Fluent Polish (C1/C2 level).
Good English level (B2 or higher) for internal communication.
Strong customer service skills and a problem-solving mindset.
Excellent verbal and written communication skills.
Good understanding of e-commerce platforms and online marketplaces.
Ability to work efficiently in a fast-paced environment.
Strong attention to detail and decision-making skills.

Location

Lisbon Portugal On-site

What We Offer

1000 Welcome Bonus
Competitive salary and benefits
International and multicultural work environment
Career growth opportunities
Training and onboarding support

Polish-Speaking Customer Support (On-site in Lisbon) We are looking for Polish-speaking Customer Support Specialists to join our team in Lisbon Portugal. In this role you will support customers of a leading e-commerce platform ensuring a high level of service and customer satisfaction. Welcome Bon...