Field Support Representative-PT-18hr
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Job Location:
Plymouth, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload truckload and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. Our drivers are home daily! We offer competitive salary and a great benefit package in an exciting rewarding industry.
Dohrn is currently seeking a Field Support Representative at our Plymouth IN Terminal.
Pay is $18.00/hr
Hours: Monday - Friday 7AM-11AM
Responsibilities
POSITION SUMMARY:
To provide general clerical support to Daily Dispatch and drivers. To handle OS&D issues and provide excellent customer service to both internal and external customers.
ESSENTIAL FUNCTIONS:
- Prepare paperwork for launching drivers
- Answer and direct phone calls regarding tracing pickups driver communication customer service
- Provide clerical support for Operations
- Complete daily reports for OS&D payroll driver hours and attendance
- Contact customers to schedule appointments residential and driver collect/COD shipments
- Communicate with customers concerning Dispatch adjustments deadlines and concerns
- Dispatch pickups to Drivers and answer Driver questions
- Check in drivers ensuring their paperwork is intact and complete
- Collect and review all driver paperwork for accuracy
- Help educate drivers on proper paperwork completion
- Enter Driver Vehicle Inspection Report data
- Scan bills of lading delivery receipts manifests strip sheets
- Image and index all documents to the central imaging system
- Work in Imaging Check to ensure all documents have been scanned
- Perform other data entry as needed
- Perform other duties as needed
Qualifications
MINIMUM REQUIREMENTS
- High School completion or equivalent
- Computer skills including Microsoft Office
- Data entry 10-key and typing experience
- Detail-oriented organized
- Good communication skills- verbal and written
- Excellent customer service skills
- Problem solver self-motivated
- Ability to multi-task in a fast-paced environment and react to change productively
- Ability to work in a team as well as individually
- Excellent attendance
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
- Primarily sedentary work which involves sitting most of the time
- May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects
- The general office environment is favorable; Lighting and temperature are adequate and there are minimal hazardous or unpleasant conditions caused by noise dust etc;
- Visual Acuity including regular use of items including a computer screen or monitor
- Manual dexterity is regularly required including fingering grasping and typing; manual dexterity includes repetitive motion of the wrists hands and fingers
- Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone office machinery and conversations of others
Dohrn Transfer Company LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race color religion age sex sexual orientation gender gender identity or expression national origin geographic background physical and/or mental disability protected veteran status or any other classification protected by applicable law.
Required Experience:
Unclear Seniority
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
Specializing in regional less-than-truckload service (LTL), Dohrn Transfer hauls freight throughout the Midwest -- Illinois and Iowa as well as in parts of eight neighboring states. (LTL carriers consolidate loads from multiple shippers into a single trailer.) The company operates thr ... View more
