Client Platform Engineering Senior Manager

Warren, OH - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

The Role

General Motors is undergoing a major transformation both in how weoperateand in how we will influence the future of transportation in the EV realm. Our Software Services team is on the forefront of this work emboldening our culture by seeking out determined innovative individuals who will join our team to help move us forward and achieve our mission.

TheSenior ManagerClient Platform Engineering leads the team that manages endpoints across macOS Windows Linux and VDI to keep them secure standardized and easy to use. The role focuses on streamlined provisioning and secure direct-to-app access so employees can be productive from anywhere on any device.

Youllown the strategy roadmap and delivery of our client platform: how devices are built secured managed and updated at scale. Your team builds the tooling automation and standards that power ourenduserexperience fromzerotouchprovisioning to secure access to critical apps without clunky VPNs.

This is anengineering heavyrole (think platforms and automation not help desk) working closely with Security Networking Infra and Support.

WhatYoullDo

Strategy & Ownership

Define thelongtermclient platform strategy across macOS Windows Linux and VDI.

Own endpoint lifecycle: image/config design provisioning patching compliance and decommissioning.

Drive standardization of base images configurations and policies while keeping thingsuserfriendlyand delightful.

Support the move toward moderncloudfirstmanagement andzerotrustdirecttoappaccess advocating AI-first behavior into team and org-wide fabric.

Team Leadership

Lead mentor and grow a Client Platform Engineering team (engineers / admins / tech leads).

Set goals priorities and operating rhythms (backlog sprintsoncall incident reviews).

Build a culture of automation-first reliability and security with strongpartnershipacross IT and Security.

Engineering & Operations

Own andoptimizeendpoint management platforms (e.g. Intune/Endpoint ManagerJamf or similar).

Implement automated zeroorlowtouchprovisioning for laptops and VDI.

Build andmaintainconfiguration ascode for device policies profiles and baselines.

Design and run patching and software update strategies to hit aggressive compliance targets.

Partner with Security to deploy and operationalize:

EDR / AV / DLP

Disk encryption

Device compliance and posture checks

Local admin and privilege controls

Work with Network / Security to implement secure direct-to-app access patterns (e.g. ZTNA device postureappbasedaccess instead offulltunnelVPN).

Own the deployment and lifecycle of core client apps (productivity suites collaboration tools browsers agents).

Governance Risk & Compliance

Maintain hardened auditable baselines for endpoints and VDI images.

Ensure platforms align with internal security policies and relevant frameworks.

Provide technical input for audits risk assessments and incidentresponseinvolving endpoints.

Maintainhighqualitydocumentation (runbooks standards diagrams FAQsselfserviceguides).

Stakeholder & Vendor Management

Act as the primary owner for all things client platform for security infra support and business stakeholders.

Translate business needs into platform capabilities and phased roadmaps.

Communicate changes andimpactclearly to both technical and nontechnical audiences.

Manage vendors and tooling including evaluations renewals and escalations.

Your Skills & Abilities (Required Qualifications)

Bachelors degree in Computer Science Information Systems Engineering or equivalent experience.

8 years in endpoint / client engineeringendusercomputing or related infrastructure roles.

4 years leading engineers or acting as a technical lead with ownership of a platform or service.

Handson experience managing macOS Windows Linux and VDI in an enterprise environment.

Deepexpertisewith multiple modern endpoint management platforms (e.g. Intune/Endpoint ManagerJamf SCCM/ConfigMgr Workspace ONE etc.).

Strong background in:

OS imaging / provisioning and device enrollment

Patch management and update strategies

Scripting & automation (PowerShell Bash Python or similar)

Endpoint security (EDR DLP disk encryption compliance policies)

Identity & access integration on endpoints (Azure AD/Entra ID SSO conditional access)

Proven ability to design andoperateat scale (thousands of devices multiple OSes multiple regions).

Excellent communication skills and comfort working with security infra and business partners.

What Will Give YouACompetitive Edge (Preferred Qualifications)

Experience running global ormultiregionclient platforms.

Track recordimplementingzerotrust/ device posture /directtoappaccess patterns.

Experience with VDI/DaaS platforms (Citrix VMware Horizon AVD etc.).

Familiarity with configuration-as-code / infrastructure-as-code workflows (Git CI/CD for config).

Experience managing budgets licensing and vendor relationships for endpoint tools.

What Success Looks Like

New hires get a fully configured device and access to their apps with minimal manual effort.

High patch and compliance rates across macOS Windows Linux and VDI with minimal disruption.

Fewer endpoint incidents and escalations moreselfserviceand automation.

Strong partnership with Security and Infra onzerotrustand modern management.

A high-performingengaged team that ships improvements regularly and reliably.

Ongoing delight / experience metric: a lightweight recurring signal that employees can get work done without friction (devices stay fast/stableapps open reliably access is seamless and help is easy when needed).Basically anIt Just Works pulse.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship entry of GM as the immigration employer of record on a government form and any work authorization requiring a written submission or other immigration support from the company (e.g. H1-B OPT STEM OPT CPT TN J-1 etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week or other frequency dictated by their manager. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Required Experience:

Senior Manager

Job DescriptionThe RoleGeneral Motors is undergoing a major transformation both in how weoperateand in how we will influence the future of transportation in the EV realm. Our Software Services team is on the forefront of this work emboldening our culture by seeking out determined innovative individu...