Customer Service Representative
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Job Location:
Rancho Cordova, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Customer Service Representative is responsible for managing critical administrative and operational tasks within the hazardous waste management process. This includes entering customer manifests and job data into the CORE management system preparing and sending manifests and labels scheduling waste loads processing invoicing creating purchase orders managing pricing quotes reviewing and submitting generator waste profiles and coordinating outgoing shipments. The role requires attention to detail strong organizational skills and collaboration with both customers and internal teams to ensure compliance and efficient waste handling.
Primary Responsibilities (Essential Functions):
Complete customer manifest entry into CORE customer/job management system for incoming loads to our Hazardous Waste Facilities
Prepare manifests and labels in CORE to be sent to our customers
Schedule all waste loads into Clean Earth or other facilities
Complete invoicing from CORE
Create Purchase Orders for all direct ship loads or supplies for our customers
Complete computer entry of all pricing quotes
Create and review generator waste profiles and submit for approval
Send all outgoing UPS packages to our customers
Qualifications :
Basic Required Qualifications:
High school diploma is required; bachelors degree is preferred.
Minimum of 2 years of experience in customer service or a related field.
Proficient in Microsoft Office applications including Excel Access and Outlook.
Excellent organizational analytical and communication skills.
Ability to work independently with minimal supervision while thriving in a team-oriented environment.
Confident phone etiquette with proven experience handling calls professionally.
Strong written and verbal communication abilities.
Active listening skills to understand and address customer needs effectively.
Must be able to regularly access and use general office equipment including phones computers cop-iers etc.
Must be able to work in a busy often distracting work environment that is generally climate controlled.
Must be able to lift up to 20 pounds unassisted on an occasional basis.
Must be able to sit for long periods of time.
Must be able to stand or walk for long periods of time.
Preferred Qualifications:
Knowledge of RCRA DOT DEA and OSHA regulations are a plus.
Preferred knowledge of or familiarity with a related CRM system and practices
Disclaimer:
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this position.
Additional Information :
Clean Earth offers competitive benefits including health dental vision life and disability insurance plans starting on the first day of employment; paid time off wellness benefits employee discount program tuition assistance and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability veteran status gender identity or genetics. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
If you have a difficulty applying for any job posted on Harsco Clean Earths website because a disability prevents you from using the online system Clean Earth offers the following alternate application procedure: Call toll free and leave your name phone number city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
We believe in doing what is right - for our customers, our people, our communities and the environment. Our Clean Earth division provides essential processing, treatment, disposal and recycling solutions for a wide range of complex, highly recurring waste streams such as hazardous an ... View more
