Automotive Service Advisor
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Job Location:
Vernon, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Scranton Cadillac GMC in Vernon Connecticut was founded in 1952 by Larry Scranton the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
You might know us as a popular Cadillac andGMC dealership serving the greater Vernon areas. We are... But thats not all we are. Were your neighbors with a vested interest in keeping you safe and confident while youre on the road. Thats why we choose to sell new Cadillac and GMC and used car models. Its also why we offer first-rate Cadillac and GMC service.
Service Advisor responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
Requirements:
- Minimum 1 year experience in a service advisory role
- Reynolds & Reynolds experience is preferred but not required.
- GM experience a PLUS!
- Positive attitude
- High volume mentality
- CSI focused
- Required experience:
- Service Advisor Dealership Automotive Knowledge: 1 year
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Automotive Sales Representative Scranton Cadillac GMC – Vernon, CT Ready to earn $100k+ while maintaining a life outside of work? For 75 years, ;Scranton Mo...
