Premium Audit Technical Assistant I

Premium Audit Technical Assistant I (PATA I)

The Premium Audit Technical Assistant I is an entry-level position within Chubb Premium Audit. This role is both internally and externally facing involving direct communication with brokers and clients. The PATA I is responsible for key tasks such as audit assignments email communications audit completion check-ins audit workflow management and administrative updates to our inventory systems. This position requires a high degree of concentration quality accountability and the ability to work effectively within a team.

Job Functions:

• Complete workflow for the assignment process including reviewing notes and assignment systems for deviations to ensure audit assignments are accurate. Update or overwrite automatic assignments when instructions change.
• Prepare audit assignment packages which may include rating information applicable endorsements loss runs WCRIB Inspection reports for audit staff or communications to audit vendors.
• Administer various email inboxes including handling status requests/reopens PA notifications and NTU.
• Validate vendors to ensure inventory status and controls are maintained.
• Provide customer service support via phone and email.
• Perform miscellaneous administrative tasks to support underwriting field auditors vendors or review staff.
• Submit monthly self-reports of applicable performance metrics which may include production time and attendance.
• Update and maintain all manual vendor line of business and other miscellaneous reporting requirements.

• High school diploma or equivalent required; associates or bachelors degree preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word Excel Outlook) and ability to learn new systems quickly.
• Demonstrated ability to work collaboratively within a team and independently as needed.
• Customer service experience is a plus.
• Previous experience in insurance auditing or administrative roles is helpful but not required.
• Commitment to maintaining confidentiality and handling sensitive information with integrity.