Campaign Delivery Specialist (Remote)
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Job Location:
Fort Washington, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview:
This team ensures campaign delivery across our omnichannel HCP engagement platform while providing excellent post-sales client experience. This role is pivotal in scaling client satisfaction retention and operational excellence by executing advertising campaigns with 100% accuracy and delivery for our clients.
Essential Duties and Responsibilities:
The Campaign Delivery Specialist will independently lead the execution of omnichannel campaigns and serve as the primary operational point of contact across Client Services Business Development and cross-functional stakeholders. This role is accountable for launching campaigns accurately and on time maintaining performance pacing resolving issues proactively and driving consistent client communication. Success in this role requires strong organizational awareness of client activity attention to detail in campaign execution and clear professional collaboration with both internal teams and external partners.
Responsibilities include but are not limited to the following:
- Lead the execution of assigned omnichannel campaignsincluding email onsite social media display video and sponsored clicksby managing target-list preparation creative setup testing and compiling reports.
- Monitor pacing and performance daily to ensure each program delivers in full and meets the clients key performance indicators; surface risks early and provide a mitigation plan when necessary.
- Act as a day-to-day contact for client or agency partners on assigned programs escalating complex or strategic matters to the Client Services Lead as needed.
- Coordinate clear timely communication among Sales Editorial Product Data Technology and Ad Operations teams to keep projects on schedule and within budget.
- Schedule and prepare materials for program kick-off and concept review meetings; take notes and circulate follow-ups.
- Generate pacing and performance reports using internal dashboards and templates; support the Client Services lead in compiling insights and presentation materials.
- Schedule and participate in regular client and agency check-ins to ensure expectations remain aligned and opportunities for optimization are documented.
- Maintain up-to-date internal trackerscampaign status creative approvals pacing and under delivery so the wider Client Services team always has clear visibility.
- Capture launch screenshots and archive creative assets in as proof of placement and for client reference.
- Process target lists for Business-Development requests for proposal generate reach and volume estimates within twenty-four hours and communicate feasibility to the sales lead.
- Manage monthly billing and reconciliation by cross-checking impressions spend and delivery against insertion orders; submit draft summaries to the Finance team.
Qualifications :
Education
- Bachelors degree
Required Experience & Skills
- 35 years in:
- Digital media operations
- Pharma media and advertising
- Omnichannel campaign delivery
- Hands-on experience with:
- Email display onsite executions
- Target lists pacing QA and reporting
- Strong organizational and multitasking skills
- Clear written and verbal communicator
- Strong Excel and PPT skills
- Comfortable operating in a fast-moving matrixed environment
Preferred:
- Experience with endemic platforms or publisher-owned media
- Familiarity with CRM/CDP-enabled activation models
- Veeva certified
- Understanding of engagement quality vs impression volume
Additional Information :
Benefits:
A career opportunity with M3 USA offers competitive wages and benefits such as:
- Health and Dental
- Life Accident and Disability Insurance
- Prescription Plan
- Flexible Spending Account
- 401k Plan and Match
- Paid Holidays and Vacation
- Sick Days and Personal Day
*M3 reserves the right to change this job description to meet the business needs of the organization
M3 USA is an equal opportunity employer committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at M3 USA are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical or mental disability medical history or genetic information sexual orientation gender identity and/or expression marital status past or present military service family or parental status or any other status protected by the federal state or local laws or regulations in the locations where we operate.
#LI-MM1
#LI-Remote
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, weve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficien ... View more
