Marketing Operations Manager

• Max term Full-time contract until 6th April 2027

• Location: Flexible state location with Hybrid WFH options

• Great Salary starting at $130K Base Salary Super NFP Salary Packaging Benefits

• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we advocate for a fairer Australia to meet the growing needs of people across the country. Togetherwerebuilding hope andpossibilityfor all.

Find out moreabout usandour purpose.

Your Opportunity
As Marketing Operations Manager youll build operational excellence and shape the way Mission Australias marketing is this hands-on high-impact role you will shape the systems processes and workflows that enable the Marketing & Communications team to operate effectively and deliver high-quality work. You will bring structure visibility and consistency to marketing delivery streamlining team operations improving planning and traffic management whilst ensuring that marketing outputs are consistent high-quality and aligned with organisational priorities.

Working closely with internal teams agencies and stakeholders you will bring structure to complex projects design and maintain processes to support effective marketing delivery including intake systems traffic management project planning and workflow coordination and ensure all activity is governed and aligned with organisational priorities to drive impact and meaningful results.

If youre a practical solutionsfocused leader who loves building operational excellence and seeing the difference it makes this role offers the opportunity to make a significant impact across the organisation.

Your key responsibilities will be to:

• Lead and develop a high-performing marketing operations team.

• Design and maintain marketing processes including traffic management intake systems and workflows.

• Oversee marketing service delivery to ensure highquality consistent outputs.

• Facilitate collaboration manage competing priorities and provide clear guidance.

• Build strong relationships with internal teams agencies and suppliers.

• Monitor operational metrics quality checks governance frameworks and manage budgets.

• Optimise workflows tools and dashboards processes and tool kits to improve efficiency and delivery.

Requirements for Success

• Tertiary qualification in Marketing Communications Business or a related field; professional certifications desirable.

• Significant experience leading marketing operations or delivery teams in complex fast-paced environments.

• Proven ability to manage budgets external suppliers and marketing service delivery.

• Experience improving workflows traffic management service models and governance.

• Strong operational organisational and prioritisation skills with practical fit-for-purpose solutions.

• Excellent stakeholder management collaboration and communication with high emotional intelligence and a big-picture focus.

Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued empowered and celebrated weprovidea range of employee benefits including:

• Rewarding work every day you knowyouremaking a real difference

• Not-for-profit salary packaging reducing your tax (details viaAccessPay)

• Free external confidential counselling and access tochaplaincy support

• Volunteering opportunities

• Opportunity topurchaseadditionalannual leave.

• Extra leaveincluding:Mission Australia Thank You Day & Work Anniversary Day off

Ourculture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

Weprioritisethe safety and wellbeing of everyone both within our team and the individuals we serve.

We arecommitted to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation tosubmitan applicationand aim to ensure that the recruitment and employee experience is as accessible and inclusive as whoever you are ifyoureskilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live withdisabilityand require support tosubmityour application please emailor visitourCareers pageforadditionalcontact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.For culturally safe support orassistancewith your application please contact us at

Find out more about acareer with Mission Australia.

How to apply

Click Apply and send your application today!

As a committedCircle Back Initiativeemployer we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you