Partner Account Manager (PAM- Salesforce)

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Strategic Partnerships - Alliance Manager As a Partner Alliance Manager for Strategic Partnerships you will be responsible for operationalizing and executing the go-to-market partnership with one of Docusigns strategic ISV partners within your region. You will take the overarching global strategy and translate it into a localized execution plan that expands Docusigns regional footprint unlocks specific local revenue streams and fuels customer success. The ideal candidate will have experience in activating strategic partnerships in-field with a strong focus on driving quantifiable revenue growth and enhancing market presence. Finally this role will collaborate closely with regional and functional leadership in Sales Marketing Customer Success and Enablement to align the partner ecosystem with local business objectives and drive day-to-day execution.

This position is an individual contributor role reporting to the Sr. Director Strategic Partnerships and Channel - ANZ.

Responsibility

• Lead day to day management of our largest strategic partnership through the development and execution of a comprehensive partnership strategy focused on using the Partner ecosystem to drive business growth and expand market reach

• Track analyze and report on partnership performance metrics and KPIs to measure success and identify areas for improvement

• Build and maintain strong relationships with key go-to-market stakeholders at the Strategic ISV including executives alliance managers and sales teams

• Develop and supervise partnership programs that drive joint marketing initiatives co-selling opportunities co-innovation programs and seamless customer integrations

• Collaborate closely with internal cross-functional teams including Sales Marketing Business Development and Customer Success to ensure a frictionless productive partnership in-market

• Stay informed about industry trends competitive landscape and identify emerging partnership opportunities within the Strategic ISVs ecosystem

• Represent Docusign at events and conferences building brand awareness and fostering thought leadership within the partnership ecosystem

• Own in-region partner management partner enablement and partner pipeline and support the solution development sales and marketing required by the partnership

• Lead development and approval of a joint business plan for the region support legal agreements and gain commitment from cross-functional collaborators

• Guide internal teams with access to product insights solution development support and training resources from the Strategic ISV

• Contribute to the overall Docusign partner ecosystem growth with best practices ideas and strategy development

• Adhoc duties as directed by Management

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• Experience in strategic partnerships business development or a related field with a proven track record of success in building and managing high-value partnerships

• Bachelors degree in Business Administration Marketing or related field

• Proven track record of building and managing strategic partnerships with Partners or other leading technology companies in business development alliances and/or marketing

• Cross-functional experience blending sales marketing product and operations and a well-honed ability to deal with multiple competing demands and prioritise appropriately as well as work effectively in matrices with multiple departments and customers

• In-depth understanding of a given Strategic ISVs ecosystem including its products solutions and partner programs
  

Preferred

• Proven ability to lead motivate and inspire a team fostering a collaborative and results-oriented environment

• Strategic problem solver with the ability to develop and implement long-term partnership strategies aligned with business objectives

• Analytical approach with the ability to use data and insights to drive informed decision-making

• Experience managing and similar large scale partnership with a Strategic ISV and/or experience in SI Partner Alliances

• Experience working for the Strategic ISV

• Experience as Partner Account Manager or equivalent

• Autonomous focused hands-on get-it-done mentality

• Experience in SAAS

• Capacity to work on cross-functional projects

• Demonstrated ability to build and maintain strong relationships with senior executives and key decision-makers

• Strong analytical and problem-solving skills with the ability to develop and implement data-driven partnership strategies

• Solid negotiation communication and interpersonal skills with the ability to influence and collaborate effectively with internal and external collaborators

• Excellent written communication skills including capability to develop detailed GTM strategy plans

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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