Senior Manager, Operations Technology Strategy

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Job Title: Senior Manager - Operation Technology & Strategy About JLL: Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions. As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities. Our core values of teamwork ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together. If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!

Job Description: We are seeking a highly skilled and visionary MS Power Platform & Copilot Studio expert with 712 years of experience in automation low-code application development and AI-driven process transformation. You will act as the strategic bridge between business operations and digital innovationdesigning developing configuring and deploying advanced Power Platform solutions Copilot-based process assistants and generative AI-driven automation. Your focus will be on enabling rapid business transformation through low-code development conversational bots AI agents and seamless SaaS integration. This is an individual contributor role requiring deep technical expertise strong solution design skills and the ability to partner with cross-functional teams to deliver enterprise-grade automation solutions. Key Responsibilities Business Analysis & Solution Design Requirements Management Gather refine and prioritize business requirements; translate them into actionable designs for Power Apps Power Automate flows AI-powered copilots and virtual agents. Process Optimization Analyze existing workflows and identify opportunities to automate or enhance via Power Platform and Copilot Studio capabilities. Solution Documentation Produce clear business requirement documents functional specifications and user stories for AI-enhanced business process solutions.

Technical Collaboration Work closely with Power Platform developers architects and IT teams to ensure solutions align with best practices for security scalability and maintainability. Quality Assurance Lead and support SIT/UAT cycles for Power Platform applications and AI copilots ensuring they meet requirements and deliver measurable business outcomes. Innovation Leadership Drive adoption of generative AI features custom connectors and AI Builder components to expand solution capabilities. Stakeholder Management Engage and manage relationships with business leaders technology partners and end-users to ensure success. Continuous Learning Stay current on new features in Power Platform Copilot Studio AI Builder and related Microsoft technologies. Development & Configuration Solution Development Design and build enterprise-grade applications using Power Apps (Canvas & Modeldriven) Power Automate Power BI Power Pages and Copilot Studio. AI Integration Configure AI Builder models Copilot prompts and agentic workflows to deliver intelligent automation and conversational capabilities. Custom Connectors & APIs Develop and integrate custom connectors REST APIs and third-party services into Power Platform solutions. Dataverse Configuration Architect and configure Dataverse tables relationships business rules and security roles for scalable solutions. Automation Workflows Configure robust process automation using Power Automate for approvals integrations and event-driven processes. POC & Prototype Development Rapidly create Proof-of-Concepts to validate business ideas and showcase capabilities for adoption. Security & Governance Compliance Apply DLP policies environment strategies and security best practices for enterprise deployments. Performance Optimization Monitor and refine application and flow performance; apply analytics for continuous improvement. Deployment & Support Handle solution packaging deployment pipelines and post-go-live support in alignment with DevOps practices. User Enablement Develop training materials in-app guidance and knowledge base documentation to support solution adoption.

Education & Experience Bachelors degree in computer science Engineering or related technical field. 710 years of experience in business analysis low-code solution development or automation project delivery. Expert-level proficiency in Microsoft Power Platform (Power Apps Power Automate Power BI AI Builder Power Pages). Direct experience with Copilot Studiodesigning AI-powered business assistants and conversational experiences. Strong understanding of SaaS integration and governance. Agile delivery experience. Technical Expertise Microsoft Certification in Power Platform (PL-400 or PL-600 preferred). Advanced skills in Dataverse data modeling AI Builder Copilot integration and custom connector development. Experience embedding Power Platform apps into Microsoft 365/Dynamics ecosystems. Familiarity with generative AI concepts prompt engineering and agent-based automation. Proficiency in Python SQL or VBA for advanced data and business process automation. Ideal Candidate Attributes Strategic thinker with a focus on hands-on delivery and measurable impact. Passionate about automation AI innovation and rapid low-code configuration. Strong analytical and problem-solving abilities. Excellent communication skills for a cross-functional environment. Adaptable self-driven and able to thrive in fast-paced technology ecosystems.

Certifications (Good to Have) CBAP (Business Analysis Professional) Power Platform Developer (PL-400) Solution Architect (PL-600) Copilot Studio/Conversational AI certifications Product Owner / Agile certifications

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.