Maritime Sales Support Administrator

Job ID:41586

Maritime Sales Support Administrator

Lloyds Register

Location: Athens - Greece

About the Role:

To provide administrative support within Commercial business stream and ensure consistent application and adherence to all current and valid commercial processes within the scope of the role.

To support the client-centricity of the commercial organization focusing on a positive and consistent client journey.

To support Maritime Sales colleagues by freeing up time that is not directly related to Sales through the provision of internal administrative support related to the sales process and client issue resolution as well as external engagements / communications as applicable to the role.

To give a high level of administrative support in the designated areas to meet business needs

What we offer you

• Fixed term of 12 months
• The opportunity to work for an organization that has a strong sense of purpose is values-driven and helps colleagues to develop professionally and personally through our range of people development programs.

The Role

Sales Administration and general support to Sales

• Undertake broader commercial-related support activities in the territory including (defined) client interactions not directly related to Sales in order to free up time from Maritime Sales colleagues whilst ensuring a positive customer experience.
• Coordinate and schedule meetings workshops and other project-related events as applicable for the Sales / Territory Leadership. Provide administrative and logistics support for external/internal meetings.
• Support with the organization and coordination of logistics for events. Execution support for LR and industry events and act as liaison with the Marketing team.
• Engagement on behalf of Head of Sales with EAs and Chief of Staff of Executive Leadership team for executive engagements & visits logistics.
• Monitoring tender requests and maintaining registration on Client Portals (specific Territories) remaining in close contact and cooperation with the Commercial Operations Bid & Contracts team and commercial colleagues to ensure timely bid or no bid responses.
• Finance processing / Invoice Queries Support in line with other teams processes

Handling Post invoice queries

• Undertake all aspects needed for invoice queries resolution liaising with relevant colleagues/departments as applicable/ as may be needed from the point the invoice query is received from the client all the way through analysis /resolution/decision making (in adherence with all applicable escalations and approval processes) and conveying the conclusion/answer to the client.
• Contractual setup queries / Client disputes related to VAT /Tax Code details and any other client requirements with regards to subsequent invoice set up including direct correspondence with the client/ external tax advisors following relevant analysis as required.
• Pre-invoice queries to be handled in their entirety including invoice breakdown queries when received by clients.
• Review and assist in the resolution of SVO (service order) queries

What you bring

• Identify suggest and assist managers with implementing change and developments to the administration processes and procedures to meet future business demands and improve current efficiency.
• Responsible for adhering to the administration structure processes and procedures and meeting the current business requirements for both internal and external clients which are not covered by any other functions.
• Ensures documentation/data/information and tasks are planned evaluated and processed in accordance with global and local business requirements and agreed deadlines.
• Provide data to enable review and analysis to provide management information/statistics including the identification and reporting of process failures to support the optimisation of processes and improved process delivery.
• To discuss/present basic reports in a specific area with a specific/target audience/client and be able to suggest alternative solutions to satisfy standards.
• Ensure that activities within their area of control are carried out in line with internal procedures and contractual requirements.

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About us

We are a leading international technical professional service provider and a leader in classification compliance and consultancy services to the marine and offshore industry a trusted advisor to our customers helping to design construct and operate their assets to the highest levels of safety and performance. We are shaping the industrys future through the development of novel and innovative technology for the next generation of assets while continuing to deliver solutions for our customers every day.

Be a part of

Lloyds Register is wholly owned by the Lloyds Register Foundation a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy Lloyds Register colleagues and Lloyds Register Foundation work together to fund research foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply.

Here at Lloyds Register we care we share and we do the right thing in every situation. Its ingrained in our culture and everything we do. We are committed and continually strive to lead with our values that empower and enable an inclusive environment conducive to your growth development and engagement. It doesnt matter who you are what you have experienced how you identify how old you are where you are from what your beliefs are or how your brain or body works the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We dont just talk about our differences we celebrate them!

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.

If you dont tick every box in these ads please dont rule yourself out. We focus on hiring people who share our goal of working together for a safer sustainable thriving ocean economy.

We care we share we do the right thing.

If you have further questions about this role please contact us atand we will respond to you as soon as possible.

Diversity and Inclusion at Lloyds Register:

Together we are one Lloyds Register committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacanciesoffering an interview to disabled people who meet the minimum criteriafor the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-termhealth condition enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: Copyright Lloyds Register 2024. All rights reserved.Terms of use..

The Lloyds Register Group comprises charities and non-charitable companies with the latter supporting the charities in their main goal of enhancing the safety of life and property at sea on land and in the air - for the benefit of the public and the environment. (Group entities).