CAD Support & Administration Specialist

The CAD Support & Administration Specialist provides technical operational and administrative support for California Closets proprietary CAD platforms and related engineering systems. This entrylevel role is ideal for someone with strong analytical skills a service mindset and a passion for supporting design and engineering teams through efficient tools clean data and reliable system performance. 

Responsibilities: 

• Maintain software licenses seat assignments and user access for CAD tools. 
• Install or coordinate installation of CAD software updates patches and pluginsmirroring typical CAD administrator tasks. 
• Support configuration of design rules templates libraries menus and environment settings. 
• Monitor system use performance and storage; identify issues proactively similar to external CAD admin roles. 
• Provide Tier 12 support for CAD tools integrations crashes and performance issues.
• Diagnose system and user problems; escalate when needed (a core function in most CAD Specialist roles). 
• Troubleshoot integration issues across design engineering and operations tools. 
• Maintain a knowledge base of common issues fixes and best practices. 
• Execute updates to design system databases and libraries ensuring accuracy and standardization. 
• Maintain metadata model attributes and relational datasets aligned with external CAD data management practices. 
• Participate in data conversion or migration efforts when new tools or versions are introduced.
• Create user guides SOPs quickreference documentation and release notes.
• Deliver onboarding and refresher training sessions for designers and engineering teamscommon in CAD admin roles.
• Maintain internal documentation for workflows libraries integrations and troubleshooting procedures. 
• Partner with Engineering Operations Sourcing Product Development and IT to resolve issues.
• Collaborate with vendors or contractors on upgrades fixes testing or data issuesconsistent with external market roles.
• Participate in user feedback sessions to identify improvement opportunities in CAD workflows. 
• Participate in planning testing and rollout of CAD upgrades integrations and feature enhancements (a standard expectation in CAD admin roles).
• Conduct smoke tests and regression tests; document results; support production deployment. 
• Identify opportunities for automation and process improvement aligned with CAD Administrator/Programmer expectations.
• Ensure adherence to CAD standards naming conventions and data quality requirements similar to external CAD/Asset roles.
• Maintain security practices for proprietary designs and sensitive data.

Qualifications :

• Strong Excel skills and understanding of database fundamentals.
• Basic knowledge of CAD tools (AutoCAD SolidWorks or similar).
• Ability to troubleshoot technical problems and support end users.
• Strong communication skills and ability to work independently in a remote environment.
• Detailoriented wellorganized and able to manage multiple priorities. 

Additional Information :

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We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time