General Sales Manager
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Job Location:
North Haven, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
General Sales Manager
Mercedes-Benz of North Haven A Mauro Motors Company
Mercedes-Benz of North Havenis seeking a high-energy proven automotive leader to join our executive team as General Sales Manager.
This is an outstanding opportunity for an experienced sales leader who thrives in a performance-driven environment knows how to build and develop winning teams and has the strategic mindset to drive market leadership across all variable operations.
The ideal candidate is a disciplined competitive and motivational leader with a strong track record of growing new vehicle CPOpre-owned and finance performance while delivering an exceptional luxury customer experience.
Our goal is simple: be the #1 Mercedes-Benz dealership in the market across every key performance metric.
Position Summary
The General Sales Manager leads all aspects of the dealerships variable operations including new vehicle sales CPO pre-owned sales and the finance department.
This leader is accountable for:
Customer satisfaction and retention
Sales volume and market share
Gross profit and departmental profitability
Team development and performance management
The GSM will plan lead motivate and coordinate the efforts of the sales management team finance managers and sales consultants while implementing proven processes and strategic initiatives that drive results.
Key Responsibilities
Leadership & Team Development
Recruit hire train and develop high-performing sales managers and sales professionals
Lead and mentor the new and pre-owned sales teams to consistently exceed performance goals
Conduct ongoing coaching training and career development sessions
Establish a culture of accountability professionalism and continuous improvement
Facilitate weekly sales meetings and ongoing training initiatives
Sales & Performance Management
Establish monthly and annual objectives for unit sales gross profit expenses and operating profit
Monitor and analyze productivity reports commission structures and performance metrics
Review and approve all deals prior to posting to ensure profitability and compliance
Oversee negotiation and closing strategies for major transactions
Ensure CRM processes and follow-up systems maximize opportunities and retention
Inventory & Merchandising
Manage and monitor new vehicle inventory allocations and ordering
Oversee used vehicle acquisition strategies including auctions and trade-ins
Establish merchandising standards for showroom and lot presentation
Implement strategies for efficient turnover and disposal of aging inventory
Audit trade-in appraisals and attend auctions as needed
Strategy & Market Leadership
Analyze market trends demographics and competitive landscape
Partner with the General Manager to develop sales strategies advertising plans promotions and staffing models
Lead major sales events and marketing initiatives across digital radio and print channels
Identify opportunities to increase market share and customer loyalty
Customer Experience
Ensure a luxury-level customer experience aligned with the Mercedes-Benz brand
Resolve escalated customer concerns professionally and effectively
Maintain dealership standards for professionalism appearance and facility presentation
Qualifications
8 years of automotive sales experience with 5 years in dealership sales leadership
Mercedes-Benz experience preferred
Proven record of driving sales growth profitability and market share
Strong leadership skills with the ability to build motivate and retain top-performing teams
Expertise in inventory management desking and deal structure
Solid understanding of automotive finance and leasing
Experience using CRM systems and sales analytics tools
Excellent communication negotiation and customer-relationship skills
Bachelors degree in Business Marketing or related field preferred
Valid drivers license with a clean driving record
Why Join Mercedes-Benz of North Haven
Opportunity to lead a premier luxury automotive brand
Part of the growing Mauro Motors organization
High-performing dealership with significant growth opportunity
Work with a leadership team committed to innovation accountability and excellence
If you are a results-driven automotive leader with the energy vision and experience to take a luxury dealership to the next level we want to hear from you.
MAURO MOTORS - YOUR JOURNEY STARTS HERE!
Required Experience:
Manager
Key Skills
- Business Development
- Customer Relations
- General Managements
- Revenue Growth
- Product Knowledge
- Account Management
- CRM
- Client Relationships
- Internet
- Sales Activities
- Trade shows
- Product Line
- Sales Floor
- Sales Goals
- Sales Process
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