Deal Desk & Contracting Analyst

About Kinaxis

キナクシスでキャリアを前進させる新しい挑戦をしてみませんか当社は技術のエキスパート企業ですしかしより良い方法を追求する情熱の源泉はひとりひとりの従業員ですキナクシスでは皆さんのキャリアアップと専門的な能力開発に真剣に取り組んでおり従業員を大切にしております

1984年私たちはカナダのオタワを拠点とする3人のエンジニアのチームとしてスタートしました現在当社は世界中に2000人を超える従業員を擁し100か国以上で40000人を超えるユーザーをサポートするグローバル組織に成長しましたエンドツーエンドのサプライチェーン管理における世界的リーダーとして当社はあらゆる業界のサプライチェーンの卓越性を実現します当社はお客様へのサポート方法の革新と大変革を継続しながら東京および世界中でチームを拡大しています

私たちはセールスプロフェッショナル サービスグローバル カスタマーケアのプロフェッショナルで構成されるグローバルチームとして10年以上にわたり日本での事業展開を続けておりSUBARU日本光電ユニリーバなど日本および世界中のお客様をサポートしています

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech but its really our people who give us passion to always seek ways to do things better. As such were serious about your career growth and professional development because People matter at Kinaxis.

In 1984 we started out as a team of three engineers based in Ottawa Canada. Today we have grown to become a global organization with over 2000 employees around the world and support 40000 users in over 100 countries. As a global leader in end-to-end supply chain management we enable supply chain excellence for all industries. We are expanding our team in Tokyo and around the world as we continue to innovate and revolutionize how we support our customers.

As a global team of Sales Professional Services and Global Customer Care professionals we have maintained our presence in Japan for more than a decade and we support customers in Japan and around the world including Subaru Nihon Kohden Unilever and more.

Location

Tokyo Japan

Located in the upscale Akasaka area of Tokyo our office is a short walk from Akasaka-Mitsuke Akasaka and Tameikesanno Stations.

About the team

The Deal Desk & Contracting Analyst APAC supports the sales organization by managing deal reviews and approval process to ensure pricing discounting and commercial terms align with company policies and revenue goals.

This role combines core deal desk execution (quote validation approvals coordination deal structuring support) with contracting workflow support using approved templates/playbooks partnering with Sales Legal Revenue Operations and other stakeholders to enable efficient deal execution and reduce cycle time.

What you will do

• Develop strong working knowledge of Kinaxis licensing model pricing and commercial structures to support deal execution.
• Validate price quotes and ensure transactions align with established quote-to-cash policies and revenue goals.
• Provide guidance to Sales on deal structure discounting approval requirements and order processing during the negotiation cycle.
• Facilitate deal approvals by coordinating with Finance Legal and other stakeholders as needed; ensure complete and accurate approval documentation and timely turnaround.
• Support Order Forms contracting workflows by preparing contract packages and drafting reviewing and modifying standard commercial and legal terms using approved Order Form templates/playbooks and defined escalation rules to ensure accuracy compliance and alignment with organizational requirements.
• Escalate moderately complex non-standard or higher-risk terms to Commercial Legal per the playbook.
• Manage accounts and deal data in Salesforce and support CPQ process adherence and quoting accuracy.
• Drive best practices and enablement to increase sales effectiveness in the CPQ process; create and maintain supporting documentation and guidance for Sales teams.
• Follow established policies/standards while continuously identifying and proposing process improvements that enhance efficiency compliance and stakeholder experience.
• Support APAC commercial needs by providing clear timely deal guidance aligned with global policy and local operating norms partner effectively across time zones and with Japanese and English-speaking stakeholders.

What we are looking for

• Bachelors Degree in a relevant field or equivalent work experience.
• 3-5 years experience in deal desk / commercial operations supporting a globally distributed sales organization.
• Experience partnering with cross-functional teams including Sales Legal and Finance.
• Strong attention to detail accuracy organization skills and ability to manage multiple priorities in a fast-paced environment.
• Highly adaptable; can pivot based on updated prioritization and business needs using sound judgment within defined procedures.
• Ability to communicate complex ideas effectively in Japanese and English both verbally and in writing.
• Working knowledge of the quote-to-cash process (CPQ Booking Models Subscription Management Billing Operations Revenue Recognition).
• Strong proficiency with Microsoft Office and relevant tools.
• Experience with Salesforce and quoting tools (SF CPQ as an asset).
• Exposure to contract lifecycle workflows and digital execution tools familiarity with CLM and e-signature tooling is an asset (IronClad DocuSign ServiceNow).
• Experience with enterprise SaaS and complex deal structures.

#Entry #LI-RJ1 #Japan #Fulltime

Work With Impact: Our platform directly helps companies power the worlds supply chains. We see the results of what we do out in the world every daywhen we see store shelves stocked when medications are available for our loved ones and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Hitachi Yamaha P&G and more.

Social Responsibility at Kinaxis: Our Diversity Equity and Inclusion Committee weighs in on hiring practices talent assessment training materials and inclusion fundamentals. Sustainability is key to what we do and were committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)

• Flexible work options

• Physical and mental well-being programs

• Regularly scheduled virtual fitness classes

• Mentorship programs and training and career development

• Recognition programs and referral rewards

• Hackathons

For more information visit the Kinaxis web site ator the companys blog at welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates including those with specific needs or disabilities. If you require an accommodation please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education experience and skills most closely match the requirements of the role. After the initial screening all subsequent decisions regarding your application including final selection are made by our human recruitment team. AI does not make any final hiring decisions.