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Job Summary:
Join an elite mission supporting U.S. Customs and Border Protection (CBP) in the Southern California region where your attention to detail and commitment to excellence will ensure superior building operations and maintenance across secure federal sites. As Quality Control Manager you will lead the Quality Control Program across all contract activitiesensuring full compliance with performance standards regulatory requirements and mission-critical service delivery. Your leadership in inspection documentation and corrective action will safeguard the integrity of CBP facilities and support the vital mission of protecting Americas borders.
Location: Southern California (San Diego/El Centro Region)
Responsibilities:
Develop implement and maintain a comprehensive Quality Control Program (QCP) in alignment with contract and PWS requirements.
Perform regular audits inspections and assessments of services delivered across over 200 CBP facilities to ensure performance compliance.
Maintain accurate real-time inspection records and documentation of deficiencies rework and follow-up actions.
Work closely with Government representatives subcontractors and project managers to verify corrective actions and systemic improvements.
Lead root cause analysis investigations and provide detailed quality reports and updates to the Contracting Officers Representative (COR).
Utilize the Computerized Maintenance Management System (CMMS) to track inspection outcomes deficiencies and metrics.
Provide training to staff and subcontractors to reinforce quality expectations and standard procedures.
Qualifications:
Minimum 5 years of quality control experience in building maintenance operations or federal service contracts.
Demonstrated expertise in ISO standards federal acquisition regulations and facility service auditing.
Strong knowledge of OSHA NFPA and EPA regulations relevant to facility operations.
Proficiency with CMMS platforms (e.g. TRIRIGA or equivalent).
Excellent written and verbal communication skills for reporting and team leadership.
Additional Requirements:
Must be eligible for CBP background investigation and suitability clearance.
Must be a U.S. citizen or lawful permanent resident with work authorization.
Contingent upon the award
DAWSON is an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.
DAWSON offers a best-in-class benefits program including medical dental and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance and more.
DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications external candidates will be given consideration.
DAWSONs career portal utilizes a third-party applicant tracking system that allows us to send and receive messages along with our official DAWSON email addresses. Recruiting emails from DAWSON will only come from @ or @. DAWSON will never: Ask you to send money or purchase equipment as part of the hiring process; Require you to download any apps to interview such as Teams WhatsApp etc.; Conduct interviews via Teams chat or messaging-only platforms; or Request banking information outside of secure onboarding steps. To verify current opportunities use this official careers page. If you are ever unsure about DAWSON roles and communications contact us at before taking action.
Required Experience:
Manager
DAWSON is a Native Hawaiian global business serving the DOD, U.S. Military and Federal government clients around the world.