Senior Manager, Learning, Talent & Development

REPORTING TO:Director of Talent & Engagement

LOCATION:WBC/Site

CONTRACT:6 month FTC

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

ROLE OVERVIEW AND PURPOSE

TheSenior Manager Learning Talent & Developmentis responsible foroverseeing the design implementation and governance of learning strategies and programmes that build enterprise capability and enable sustainable business growth.

This role is accountable for developing organisational capability aligned to UK & Ireland business strategy and Enterprise-wide priorities ensuring ABM has the leadership skills and future-ready capabilityrequiredto drive performance clientsatisfactionand expansion into new markets.

Reporting to the Director Talent & Engagement the Senior L&D Manager partners closely with senior stakeholders to embed learning within the broader Talent lifecycle ensuring development solutions are strategic data-driven scalable and aligned to theOneABMculture.

KEY RESPONSIBILITIES

• Lead the development and execution of an inclusive and accessible L&D strategy aligned to UK&I businessobjectives culturevaluesand Enterprise-wide priorities embedding DEI principles within leadership and capability development.

• Conduct regular organisational learning needs assessments toidentifycurrent and future skill gaps aligning learning plans to strategic growth priorities and workforce capability planning.

• Develop andmaintainenterprise capability frameworks aligned to strategic priorities enabling structured career pathways skills-based development pathways and succession pipeline strength.

• Use data insights and learning analytics (dashboards ROI/ROE frameworks) to drive decision-making evaluate programme effectiveness and inform continuous improvement. Establish clear impact measures linking learning interventions to engagement performance outcomes retention internalmobilityand business growth metrics.

• Design and deliver high-quality learning solutions across leadership technical compliance and behavioural development ensuring scalableinnovativeand engaging approaches that support organisational performance.

• Partner with operational and commercial leaders to design capability solutions that enhance service quality client satisfaction contractretentionand overall business performance.

• Lead develop and performance-manage the in-house L&D team providing coaching cleargovernanceand prioritisation to ensure high-quality strategically aligned delivery.

• Oversee implementation and optimisation of learning technologies (e.g. LMS) ensuring they enhance learner experience and align to the agreed L&D operating model. Drive innovation through digital learning platforms AI-enabled tools and curated learning ecosystems that empower self-directed development.

• Implement recommendations from the L&D review embeddingappropriate governance operatingstandardsand processes to ensure consistent effective and enterprise-aligned delivery across the organisation.

• Embed development pathways into talent acquisition performance management successionplanningand leadership assessment processes ensuring alignment across the end-to-end employee lifecycle.

• Manage L&D budgets vendor relationship and procurement to ensure cost-effective high-qualitysolutions that deliver measurable business value.

• Monitor compliance training requirements and ensure all mandatory programmes meet regulatory and contractual standards.

• Provide regular reporting to senior leadership on L&D progressoutcomesand strategic impact acting as a trusted advisor on enterprise capability development.

REQUIRED SKILLS AND EXPERIENCE

• Relevant professional qualifications in Learning & Development (e.g. CIPD ATD)

• Proven experience designing and delivering strategic L&D initiatives that drive measurable business outcomes.

• Strong background in leadership development talent managementintegrationand digital learning technologies.

• Demonstrated experienceestablishinggovernance frameworks and operating models within a Centre of Excellence structure.

• Excellent leadershipcommunicationand stakeholder influencing skills with credibility at senior leadership level.

• Strong project and programme management capability able to prioritise multiple strategic initiatives simultaneously.

• Proficiencyin learning management systems and digital learning tools.

• Strong analytical capability with the ability to translate insight into commercial and organisational impact.

• Strategic thinker with the ability to align capability development to enterprise priorities and long-term workforce needs.

• Adaptable and effective in navigating a dynamic and evolving business environment.

QUALIFICATIONS

• A bachelors degree in human resources Business Administration Education or a related field isrequired.

• Accreditation or practitioner certification in one or more psychometric training tools (DISC InsightsDiscoveryor MBTI).

• Evidence of mapping learning to skills forecasting and workforce capability planning.

Were proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find:

• Perks: discounts gift cards cashback and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our

About ABM:

ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.

For more information visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Required Experience:

Senior Manager