Manager NCS, India

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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Department: Strategic Customer Group Growth Capabilities & New Business Development

Role Overview

This is a high-impact high-visibility role within the Strategic Customer Group designed to strengthen engagement with non-clinical stakeholders across Indias rapidly evolving healthcare ecosystem. The Manager Non-Clinical Stakeholder Management will be responsible for building and nurturing relationships with key administrative and financial decision-makers in hospitals in Strategic Customer Groups (SCG) / Integrated Delivery Networks (IDNs) including:

• Hospital Unit Heads

• Unit Biomedical Engineers & Central Biomedical Heads

• Unit procurement

• Unit finance Leaders

• Other Influencers in capital consumable and operational decision-making in the hospital healthcare provider eco-system

The role will be pivotal in identifying curating and shaping strategic partnerships driving value-based conversations and enabling long-term collaborations that align with Johnson & Johnsons mission to improve patient outcomes.

Key Responsibilities

External Stakeholder Engagement

• Develop and execute engagement strategies for non-clinical stakeholders across key accounts and strategic hospital networks.

• Understand hospital operations procurement cycles capital planning and biomedical workflows

• Tailor value propositions relevant to this customer group

• Collaborate with sales marketing and clinical teams

Excellence in delivery of integrated solutions that meet stakeholder needs.

Internal Stakeholder Management

• Navigate and work effectively with internal functions including marketing strategic customer group regional & national sales leaders and business unit leaders across all business units

• Lead cross-functional (legal & compliance finance supply chain etc.) initiatives to understand address stakeholder requirements and ensure seamless execution.

• Drive alignment across business units to support enterprise-level account strategies.

Market Intelligence & Strategic Insights

• Provide strategic input to leadership on market dynamics stakeholder priorities and partnership opportunities.

• Monitor trends in hospital consolidation (greenfield and brownfield) insurance penetration and healthcare infrastructure development.

• Identify opportunities arising from the growth of IDNs and private equity-backed hospital chains.

• Leverage insights to inform account planning solution development and stakeholder engagement.

Qualifications & Experience

• Education: Bachelors degree in Life Sciences Engineering or Business. Tier-1 MBA preferred.

• Experience: 812 years in global pharmaceutical companies like Eli Lilly or medical device or healthcare technology companies such as Abbott Medtronic Boston Scientific Smith & Nephew Zimmer Stryker GE Healthcare Philips or Siemens or marketing and engagement roles in healthcare provider set-ups.

  • Proven track record in Key Account Management or Strategic Account Management at an enterprise / network level

  • Experience engaging with non-clinical and financial buyers is essential.

  • Exposure to hospital administration biomedical engineering and procurement processes is highly desirable.

Key Competencies

• Strong stakeholder management and influencing skills

• Strategic analytics thinking and business acumen including contract management

• Collaborative leadership and cross-functional coordination

• Excellent communication and presentation skills

• Deep understanding of the Indian healthcare landscape

Why This Role Matters

Indias healthcare sector is undergoing a transformation with increasing consolidation insurance coverage and infrastructure investment. This role offers a unique opportunity to be at the center of this evolution shaping how Johnson & Johnson MedTech partners with hospitals and health systems to deliver better care.

Our Credo Commitment

At Johnson & Johnson our Credo guides everything we do. We are responsible to the patients doctors and nurses to mothers and fathers and all others who use our products and services. We are responsible to our employees to the communities in which we live and work and to the world community. This role embodies our Credo values by fostering partnerships that prioritize patient outcomes operational excellence and ethical collaboration.

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