Analyst Credit

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Core Responsibilities
People Leadership & Operations
Lead a team of analysts and specialists supporting Credit Card Finance & CSA;
oversee recruitment onboarding coaching performance management and
associate engagement.
Serve as the single point of contact for SLC/US stakeholders regarding service
levels cadence escalations and issue triage.
Establish a structured governance cadence (daily/weekly/monthly dashboards
KPIs reconciliations backlog reporting).

Credit Card & CSA Process Ownership
Oversee endtoend Credit Card (PLCC Dual Card TPC) processes including
settlement exceptions chargeback research dispute documentation and
financial impact validation.
Govern Centralized Sales Audit (CSA) processes-sales data validation
exception clearing transaction audits and cross-system reconciliations.
Ensure timely and accurate posting of journal entries GL adjustments
subledger validations and balance sheet reconciliations across credit/CSA
workstreams.

Review and approve RCA for variances reconciling items missing transactions
mismatches between POS/merchant/acquirer systems and data integrity
exceptions.
Maintain clear documentation and version-controlled SOPs across all credit and
CSA processes.

Controls Compliance & Audit Readiness
Ensure strong SOX & internal control environment across credit settlement
chargebacks write-offs sales audit processes and system reconciliations.
Oversee maker checker mechanisms exception logs audit evidence readiness
and aging dashboards.
Partner with Quality/Controls to close audit observations strengthen policy
adherence and drive preventive controls.
Analytics Reporting & Insights
Develop enhance and publish reporting/tools for transaction trends variance
analytics reconciliation exceptions chargeback aging recovery outcomes and
automation opportunities.
Drive data mining SQL-based investigation exception analytics and
standardized dashboards to proactively detect issues.
Partner with Technology teams on automation rule-based matching and
efficiency improvement opportunities.

Collaboration & Stakeholder Management
Coordinate with Stores eCommerce Merchant Services Treasury
Accounting IT and Payment Providers to resolve cross-functional issues.
Support enterprise initiatives requiring credit/CSA inputs (system changes
payment processor updates GL redesign financial controls).
Ensure timely communication and alignment for close volume spikes
seasonality and promotional events impacting credit/CSA workload.