Programme Associate (Public Information & Executive Office Support)Service Contract

JOB DETAILS

Type of contract : Service Contract

Level : SC6

Hiring Unit :Priority Africa and External Relations Sector (PAX)

Duty Station : Islamabad

Work location : On site

Duration of contract : 9 months

Hiring open to : External candidates

Application deadline (Midnight UTC5 Time) : 15/03/2026

UNESCO Core Values: Commitment to the Organization Integrity Respect for Diversity Professionalism

ORGANIZATIONAL CONTEXT

UNESCO Core Values: Commitment to the Organization Integrity

Respect for Diversity and Professionalism.

Applicants must be entitled to reside and work in the country of the duty station.

Under the overall authority and direct supervisor of the UNESCO Representative in Pakistan the Programme Associate (Public Information & Executive Office Support) provides technical and operational support in the areas of digital communication public information and executive office coordination.

Within this framework the incumbent supports the strengthening of the Offices visibility and public image by assisting in the preparation dissemination and monitoring of communication outputs in line with UNESCOs corporate communication standards and donor visibility requirements. The position also contributes to the smooth functioning of the Directors Office by facilitating workflow management correspondence tracking documentation control and coordination processes.

The incumbent works in close collaboration with programme and administrative colleagues as well as external partners to ensure timely information flow and appropriate follow-up on actions and commitments. The role requires a high degree of discretion organizational skills and sound judgment in handling sensitive matters in accordance with UNESCOs rules regulations policies and procedures applicable to Service Contract personnel.

Long Description

MAIN TASKS AND SERVICES

1. Assist in updating and maintaining UNESCO digital platforms including the website and social media channels ensuring full compliance with UNESCO branding guidelines and donor visibility requirements.
2. Support drafting editing and publishing of communication materials in English including graphics videos and multimedia content.
3. Maintain editorial calendars monitor digital engagement and contribute to analytics and reporting.
4. Coordinate with programme teams to collect content visuals and updates for dissemination.
5. Support coordination with external service providers such as designers videographersphotogphers and media partners where applicable.
6. Provide administrative and coordination support to the Directors Office including calendar management handling correspondence organizing meetings and ensuring timely follow-up on priority and sensitive matters.
7. Organize workshops missions and official visits; prepare briefing materials; maintain documentation and archives.
8. Track and coordinate administrative and logistical arrangements to ensure smooth workflow.
9. Perform any other duties as assigned by the Head of Mission and the Programme Team.

Long Description

EXPECTED RESULTS

1. High-quality and timely digital communication outputs aligned with UNESCO standards.
2. Enhanced visibility of programme achievements and strategic messaging.
3. Efficient and well-coordinated management of the Directors Office workflow.
4. Accurate timely and professionally prepared correspondence and briefing materials.
5. Effective organization of meetings missions and high-level engagements.

Long Description

Long Description

DURATION OF THE CONTRACT

This Service Contract is initially for 9 months tentatively from 1st April 2026 to 31 December 2026.

Long Description

COMPETENCIES - Core (C) & Managerial (M)

• Communication (C)
• Accountability (C)
• Innovation (C)
• Knowlegde sharing and continuous improvement (C)
• Planning and organizing (C)
• Results focus (C)
• Teamwork (C)

  For detailed information please consult the UNESCO Competency Framework.

REQUIRED QUALIFICATIONS

EDUCATION

Bachelors degree in communication journalism public relations digital media business administration or related field.

WORK EXPERIENCE

Minimum 6 years of progressively responsible experience in communication digital media administration or executive/management support preferably within the UN system or an international organization.

• IT Skills: Strong drafting editorial and content production skills in English.

Long Description

SKILLS AND COMPETENCIES

Knowledge Expertise Skills and Competencies:

• IT Skills: Strong drafting editorial and content production skills in English.
• Proficiency in digital communication tools content management systems and analytics. Excellent organizational coordination and time-management abilities.

• Ability to handle confidential information with discretion and professionalism. Proficiency in digital communication tools content management systems and analytics.
• Drafting editorial and content production skills in English.
• Ability to maintain editorial calendars track digital engagement and coordinate content collection.

LANGUAGES:

Language Requirements: Excellent knowledge (written and spoken) of English and Urdu.

DESIRABLE QUALIFICATIONS

EDUCATION:

Advanced university degree (Masters degree) in Communication Journalism Public Relations International Relations Business Administration or a related field.

Specialized training or certification in digital communication social media management branding or multimedia production.

WORK EXPERIENCE:

• Minimum two (2) years of relevant experience working with the UN system or other international/multilateral organizations.
• Experience supporting senior management or executive offices.
• Experience in donor-funded project communication and visibility compliance.
• Experience in organizing high-level meetings missions or official visits.

Long Description

SKILLS AND COMPETENCIES

• Knowledge of graphic design and multimedia tools (e.g. Adobe Creative Suite Canva video editing software).
• Experience using content management systems (e.g. WordPress or similar platforms).
• Familiarity with analytics tools (e.g. Google Analytics social media insights dashboards).
• Experience in drafting briefing notes and official correspondence for senior officials.

LANGUAGES:

Good knowledge of other local languages.

SELECTION AND RECRUITMENT PROCESS

Please note that all candidates must complete an on-line application and provide complete and accurate information by the above deadline.

To apply please visit the UNESCO Careers website. No modifications can be made to the application once submitted.

The process may include pre-recorded video interviews and/or written assessments interviews with a Panel as well as reference addition candidates may be requested to provide additional information which may be pertinent to the positions qualifications.

Please note that all candidates whether selected or not will be informed of the outcome of their application in due course.

Short-listed candidates may also be added to Talent Pools; subject to their consent (i.e. Data Privacy Statement).

ADDITIONAL INFORMATION

• UNESCO recalls that paramount consideration in the appointment of personnel shall be the necessity of securing the highest standards of efficiency technical competence and integrity.
• UNESCO applies a zero-tolerance policy against all forms of harassment.
• lndividuals from minority groups and indigenous groups and persons with disabilities are equally encouraged to apply.
• All applications will be treated with the highest level of confidentiality.
• The statutory retirement age at UNESCO is 65 years.
• UNESCO does not charge a fee at any stage of the hiring process.