Office Automation Technician & Installer
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Office Automation Technician
Location: Northriding Johannesburg Gauteng
Industry: Office Automation / Print & Document Solutions
Employment Type: Permanent / Full-Time
Availability: ASAP
Role Overview
Our client is seeking a skilled Office Automation Technician to join their technical support team. The successful candidate will be responsible for installing maintaining and repairing office automation equipment including multifunction printers (MFPs) copiers and related document management solutions.
This role requires strong troubleshooting skills a good understanding of network connectivity and the ability to provide efficient on-site technical support to clients.
Key Responsibilities
Installation & Setup
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Install and configure office automation equipment including multifunction printers copiers scanners and related software solutions.
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Configure network connectivity including TCP/IP scan-to-email scan-to-folder and print drivers.
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Perform device setup and testing to ensure optimal performance before client handover.
Maintenance & Repairs
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Diagnose and repair faults on office automation equipment.
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Perform preventative maintenance to ensure equipment reliability and longevity.
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Replace faulty parts and components when required.
Technical Support
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Provide on-site and remote technical support to clients.
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Troubleshoot hardware software and connectivity issues.
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Ensure minimal downtime for client equipment.
Client Service
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Deliver professional and efficient service to maintain strong client relationships.
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Provide basic user training where required.
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Communicate technical issues and solutions clearly to clients.
Administration & Reporting
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Maintain accurate service reports and job cards.
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Update internal systems with service activities and completed tasks.
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Report recurring technical issues to management.
Minimum Requirements
1-2 years experience as an Office Automation Technician or similar technical role.
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Experience working with multifunction printers copiers and document solutions.
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Understanding of networking fundamentals (IP configuration drivers scanning setups).
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Strong fault-finding and diagnostic skills.
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Ability to work independently and manage multiple service calls.
Preferred Experience
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Experience with major brands such as Kyocera Konica Minolta Canon Ricoh Sharp or HP.
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Knowledge of Managed Print Services (MPS) environments.
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Exposure to document workflow or print management software.
Key Skills
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Technical troubleshooting
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Networking basics
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Customer service orientation
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Time management
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Attention to detail
Additional Information
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Valid drivers licence required.
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Own reliable transport advantageous.
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Ability to travel to client sites when required.
Key Skills
- Continuous Integration
- APIs
- Automotive software
- Test Cases
- Electrical Engineering
- Junit
- Distributed Control Systems
- Testng
- Java
- Test Automation
- Programmable Logic Controllers
- Selenium
