Field Technician

Job Description

A leading organisation is seeking a dedicated Technician in Fibre Operations to join their high-performing team. This role is responsible for maintaining repairing and fault-finding on fibre networks to ensure optimal uptime and service delivery in line with strict Service Level Agreements.

Responsibilities:

• Execute maintenance and repair work across all allocated fibre routes ensuring minimal downtime
• Perform fault finding testing and analysis of fibre optic networks including OTDR trace interpretation
• Conduct route patrols network audits and ensure accurate record-keeping of all maintenance activities
• Respond to call-outs and provide 24-hour standby support as required including shift work
• Coordinate planned maintenance and ensure cost-effective repair methods are applied
• Maintain fibre assets tools test equipment and vehicle stock levels
• Compile detailed reports including root cause analysis and break reports
• Ensure compliance with all Health & Safety standards and conduct regular audits
• Communicate effectively with internal teams and stakeholders on progress and resolutions
• Support other technology areas such as IP Voice Transmission and Facilities when required

Requirements:

• Grade 12 (essential)
• Certificate or equivalent experience in fibre maintenance/operations (essential)
• FOA (Fibre Optic Association) certification (advantageous)
• Minimum 3 years experience in a telecommunications or metro fibre environment
• Strong knowledge of fibre optic cable maintenance practices fibre characteristics and network protocols
• Proficiency in fibre testing splicing and fault identification across metro and access networks
• Strong communication problem-solving and report-writing skills
• Ability to work under pressure independently and within a team
• Willingness to work shifts and be on standby

EE Disclaimer:

All positions will be filled in accordance with the companys Employment Equity plan. We encourage people with disabilities to apply.

Application Unsuccessful Disclaimer:

If you do not receive feedback within two weeks of your application please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.

REF: CC01