Facilities & Office Services Manager

BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa with our core purpose being to protect life. We are looking to hire a dynamic passionate confident proactive and meticulous Facilities & Office Services Manager to join a goal-oriented team.

CORE ACCOUNTABILITY:

This role is accountable to lead Biovacs office facilities and office services management through implementing and maintaining progressive standards related to general office general building infrastructure management facility upgrades office space planning facility refurbishment and facilities compliance and audit readiness. Furthermore the role will lead office services including cleaning services reception driver office/ admin services and related vendor management.

QUALIFICATIONS NEEDED:

• Bachelors degree in Facilities Management Engineering Built Environment Operations Management or related field. Furthermore a postgraduate qualification in Facilities Management Engineering Business Administration or Operations Management would be advantageous.

• In addition a professional certification in facilities management such as CFM & FMP would stand applicants on good stead

EXPERIENCE REQUIRED FOR SUCCESS:

• 6 - 8 years experience in leading facilities management ideally within manufacturing environments that prescribe to cGMP collaborating with engineering SHEQ and operations teams
• Proven experience managing multi-site facilities operations
• Experience managing vendors service providers and facilities budgets
• Experience working in regulated environments with strong compliance requirements
• Demonstrated working knowledge of facilities management legislation and best practice

KNOWLEDGE AND SKILLS NEEDED TO MAKE A MEANINGFUL IMPACT:

• Strategic and Leadership Capability: General corporate facilities strategy Cross-functional leadership Operational governance
• Technical and Operational Expertise: Facilities management best practice Infrastructure and maintenance oversight Vendor and contract management
• Compliance and Risk Management: Expert legal regulatory and best practice knowledge that ensure compliant and safe facilities management Risk management Audit readiness
• Stakeholder Management: Executive stakeholder engagement Cross-functional collaboration Service excellence orientation Strong change management stakeholder engagement and communication capabilities.
• People Leadership: Skilled in performance management succession planning and career development frameworks.

SUCCESS IN THE ROLE WILL BE DEMONSTRATED THROUGH:

• Reliable and efficient facilities operations across all sites
• High-quality Office services supporting employee productivity
• Strong vendor performance and cost management
• Effective collaboration with engineering laboratories and manufacturing
• Strong compliance with safety regulatory and quality standards
• Continuous improvement in facilities efficiency and service delivery

KEY RESPONSIBILITIES OF THE ROLE:

1. General Corporate Facilities Strategy and Governance

Provide enterprise-level leadership and governance for facilities management across Biovacs general offices locations and manufacturing site offices.

Key responsibilities

• Develop and implement the general corporate facilities management strategy aligned with organisational growth and operational requirements.
• Establish standardised policies procedures and governance frameworks for facilities management across all locations.
• Ensure consistent service standards and operational practices across general offices and manufacturing sites in Cape Town and Johannesburg. Provide home office support related to facilities infrastructure requirements to remote staff home offices located in South Africa Kenya and Ghana
• Develop facilities management standards that integrate corporate facilities with specialised laboratory and cleanroom environments.
• Lead facilities-related budgeting cost management and capital planning in collaboration with finance.
• Develop and track facilities performance metrics and service-level agreements.
• Ensure alignment with organisational sustainability energy efficiency and environmental goals.
• Provide regular facilities performance reporting to executive leadership.

2. Facilities Operations and Infrastructure Management

Ensure the effective operation maintenance and upkeep of Biovacs corporate facilities and general infrastructure while collaborating with engineering who leads the execution of specialised facilities management services for labs and manufacturing cleanrooms.

Key responsibilities

• Oversee the maintenance upkeep and operational reliability of all corporate buildings common areas and infrastructure.
• Manage preventative and corrective maintenance programmes for facilities assets.
• For general facilities ensure effective utilities management including power water HVAC and other building systems.
• Oversee facility upgrades renovations and space reconfiguration projects.
• Manage the planning and execution of capital improvements related to facilities.
• Ensure facilities support business continuity and operational resilience.
• Coordinate facility readiness for inspections audits and regulatory reviews.

3. Coordination with Laboratory and Manufacturing Facility Functions

Ensure alignment between general corporate facilities management and specialised laboratory and cleanroom environments.

Key responsibilities

• Work with engineering to establish clear governance interfaces and responsibilities between general corporate facilities and specialised ops facility functions.
• Collaborate with engineering to ensure general and specialised facilities management plans budget execution and management reporting is streamlined and centralised.
• Where involved ensure general infrastructure support to laboratory and manufacturing environments is reliable and maintained.
• Coordinate shared services such as utilities building maintenance cleaning and contractor access.
• Support compliance with GMP and controlled environment standards where facilities intersect with regulated environments.

4. Office services

Lead the provision of Office services that enable efficient and professional office operations.

Key responsibilities

• Oversee reception services ensuring a professional and welcoming experience for visitors and stakeholders.
• Manage general office administration and support services across locations.
• Ensure effective workspace management and office utilisation.
• Lead the management of corporate office facilities meeting spaces and shared work areas.
• Oversee the driver function ensuring reliable transport support for business activities.
• Ensure the delivery of high-quality Office services that support employee productivity and engagement.
• Manage office-related service providers such as catering office supplies and support services where applicable.

5. Cleaning Hygiene and Facilities Service Management

Ensure facilities are maintained to high standards of cleanliness hygiene and operational readiness.

Key responsibilities

• Oversee cleaning services across corporate offices and general site areas.
• Ensure cleaning standards are in place and well maintained across all general office environments and locations as well as regulated manufacturing support areas where applicable.
• Establish service standards and quality controls for contracted cleaning providers.
• Ensure facilities maintain appropriate hygiene safety and professional appearance.
• Monitor vendor performance and ensure contractual service delivery standards are met.

6. Vendor Contractor and Service Provider Management

Manage the performance and governance of external facilities service providers.

Key responsibilities

• Identify and manage facilities-related vendors and service providers.
• Work with procurement and vendors to establish service-level agreements (SLAs) and performance metrics that suit Biovacs 2.0 needs.
• Ensure vendors comply with Biovac policies safety standards and regulatory requirements.
• Manage contract negotiations procurement coordination and vendor performance reviews.
• Ensure cost-effective and high-quality service delivery.
• Coordinate vendor access to facilities while maintaining security and compliance protocols.

7. Compliance Risk and SHEQ Collaboration

Ensure facilities operations comply with regulatory requirements and organisational safety standards.

Key responsibilities

• Work closely with SHEQ (Safety Health Environment and Quality) teams to ensure facilities comply with relevant standards.
• Ensure compliance with occupational health and safety regulations.
• Support internal and external audits relating to facilities safety and environmental standards.
• Ensure risk management practices are implemented for facilities operations.
• Maintain appropriate documentation and compliance records.
• Ensure facilities operations support quality management systems and GMP where required.

8. Space Planning and Office Environment Optimisation

Ensure effective utilisation of office environments to support organisational needs.

Key responsibilities

• Manage space planning and office space allocation across offices and sites.
• Support organisational growth through facility planning and workspace optimisation.
• Oversee office moves expansions and office space reconfigurations.
• Ensure facilities support modern office environment practices and ensures optimal collaboration needs within the space provided.
• Work with EHS to ensure optimal office ergonomics is maintained and support environmental sustainability projects.

9. Leadership and Team Management

Lead and develop the facilities and Office services function.

Key responsibilities

• Provide matrix leadership to facilities coordinators and direct leadership to Office services staff.
• Establish clear roles responsibilities and performance expectations.
• Develop team capability in facilities management best practices.
• Foster a culture of service excellence accountability and continuous improvement.
• Ensure effective coordination across sites and functions.

CORE COMPETENCIES REQUIRED TO THRIVE

• Leadership: Discreet empowers teams models integrity inspires trust and gains support and buy in through strong cross-functional collaboration
• People Centricity & service excellence orientation: Champions employee and visitor on site experience as levers for performance.
• Communication: Clear persuasive and transparent in all stakeholder interactions.
• Operational Excellence: Detail-oriented with a strong focus on process reliability legal risk and compliance and optimal agile facilities & office services performance.
• Analytical Thinking: Uses metrics insight and logic to inform business decisions.
• Business Acumen: Aligns facilities management strategies with business objectives and sustainability.
• Change Agility: Adapts quickly and leads others confidently through transformation.
• Innovation: Continuously improves facilities management operations with future-fit ideas and technology and generate efficient optimisation solutions within budget.
• Achievement driven: Drives goals goal refinement risk mitigation and proactive on-time and full achievement

Internal Application Deadline: 27 April 2026

External Application Deadline: 15 May 2026

Disclaimer:

Dear Applicant we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying you acknowledge and consent to the collection use and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns our Human Capital department is available to provide clarification. We look forward to reviewing your application.

For detailed information on data handling please review our privacy notice: