Internal Sales (Industrial Automation)

Job Description

Our client an established industrial automation business based in Montague Gardens is seeking a driven Internal Sales professional who enjoys combining technical understanding with strong customer relationships. This role suits someone who takes ownership learns fast and delivers consistent highquality service.

Key Responsibilities

• Serve as the first point of contact for customers providing prompt professional and accurate technical and product advice
• Build manage and grow strong customer relationships taking full ownership of assigned accounts
• Process sales orders accurately and efficiently ensuring all details specifications and logistics requirements are correct
• Identify and pursue opportunities to upsell and crosssell products and services that add value to customers
• Proactively follow up on quotations orders enquiries and outstanding actions to ensure reliable delivery and customer satisfaction
• Maintain consistent and structured sales processes recording all activities and interactions on the CRM system
• Support outbound and internal sales activities to generate and develop new business opportunities
• Develop strong product and application knowledge across automation sensing control pneumatics and drive systems
• Act as a reliable liaison between customers suppliers and internal teams to resolve queries or issues efficiently
• Demonstrate strong attention to detail in all communications order administration and sales documentation
• Contribute positively to the wider sales team by supporting colleagues and delivering on shared commitments
• Represent the brand with professionalism integrity and accountability in all customer interactions
• Uphold company values by working with drive responsiveness and a focus on delivering measurable results

Requirements

• Relevant degree or diploma in a technical field electrical engineering mechatronics etc.
• Practical experience with automation equipment
• Experience in a Sales position
• Fluent in both English and Afrikaans
• Strong and confident communicator with a natural outgoing personality
• A natural interest in sales with a genuine enjoyment of building relationships and tackling challenges
• Demonstrated persistence discipline and strong attention to detail with the ability to follow through and close opportunities
• Comfortable working in a varied environment engaging with different industries customers and problemsolving scenarios
• A strong willingness to learn with enthusiasm for developing products solutions and application knowledge
• A customerfocused mindset with genuine satisfaction gained from adding value through problemsolving and excellent service
• A collaborative approach with the ability to work effectively as part of a team and contribute positively to shared goals