Korean-Speaking Game Presenter

Patras - Greece

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Overview

We are hiring a Spanish-speaking Customer Service Representative to assist customers with travel-related inquiries through phone and email support. The role involves helping passengers with reservations ticket changes refunds and general travel information while ensuring a high level of customer satisfaction.

Key Responsibilities

Manage inbound calls and email inquiries from customers
Assist with reservations ticket modifications cancellations and refund requests
Provide accurate details about travel policies pricing and flight schedules
Support passengers who require special travel assistance
Guide customers regarding travel regulations and documentation when required
Apply fare rules when processing ticket adjustments or refunds
Update booking information and ensure all customer requests are handled correctly
Maintain a professional friendly and solution-oriented approach with customers

Requirements

Fluent in Spanish with good written and spoken English
Comfortable using computers and web-based systems
Strong communication and active listening skills
Ability to multitask and handle customer concerns efficiently
Customer-focused attitude with strong problem-solving ability
Previous experience in customer service or call center roles is preferred
Experience in travel airline or reservation services is an advantage but not mandatory
Applicants must be eligible to work in Greece

Minimum Qualifications

At least 18 years old
High School graduate with call center experience or graduate of a 2-year or 4-year program
Good typing skills and ability to navigate computer systems
Ability to work under pressure and manage time effectively

Job Overview We are hiring a Spanish-speaking Customer Service Representative to assist customers with travel-related inquiries through phone and email support. The role involves helping passengers with reservations ticket changes refunds and general travel information while ensuring a high level o...