Croatian-Speaking Travel Support Agent – Athens or Remote, Greece

Croatian-Speaking Travel Support Agent Athens or Remote Greece

Introduction

Workster is partnering with a major Outsourcing/BPO consultancy to hire Croatian-speaking Travel Support Agents. This role focuses on supporting partners of a leading accommodation platform. The position is based in Athens but offers Remote options for residents of Greece or those willing to relocate.

Your Role

• Inquiry Handling: Manage all incoming communications from partners and clients.
• B2B Support: Act as the main point of contact for accommodation partners regarding room modifications rates and availability.
• Platform Guidance: Assist partners in using extranet tools and other internal systems.
• Information Management: Use specific tools and methods to provide accurate and complete information.
• Quality Assurance: Ensure high levels of service and a positive experience for all partners.

Requirements

• Language Skills: Native or fluent Croatian and a minimum B2 level in English (oral and written).
• Skills: Ability to explain product/service details clearly and effectively.
• Availability: Willingness to work in rotating shifts (mornings afternoons and weekends).
• Tech Literacy: Tech-savvy with full proficiency in MS Office products.
• Location: Must be a resident of Greece or able to relocate on short notice.

What is Offered

• Contract: Full-time employment with a dynamic and creative team.
• Compensation: Monthly salary 1200 eur/gross
• Bonus: Performance bonus
• Time Off: 25 days of annual leave
• Allowances: Meal allowance provided.
• Relocation Support:
  • Flight costs reimbursed.
  • Temporary accommodation provided for those moving from abroad.
• Environment: Multicultural atmosphere in a sunny location close to the beach.
• Work Model: Flexibility to Work Remotely from within Greece.

This role is ideal for Croatian speakers who enjoy the travel and hospitality industry and are looking for a career in Greece with the flexibility of remote work.