Dutch-Speaking Customer Expert

About the Role

We are a growing customer centric company looking for a Dutch-Speaking Customer Support Advisor to join our remote team based in Greece. No prior experience in customer service or the software industry is required we provide comprehensive onboarding and training. Candidates relocating from abroad are supported with a full relocation package including flight tickets to Athens and accommodation assistance.

Key Responsibilities

• Handle inbound inquiries from Dutch-speaking clients via phone email and chat
• Resolve issues related to software products including installation usage and troubleshooting
• Deliver empathetic solution-focused customer service in Dutch and English
• Collaborate with a distributed international team using digital tools
• Document customer interactions accurately and follow established support processes
• Maintain high customer satisfaction standards in line with team SLAs

Requirements

• Fluent in Dutch both written and spoken (native or near-native level required)
• Strong communication skills in Dutch and English
• Customer-centric mindset with a proactive problem-solving attitude
• Ability to work independently in a remote setting from Greece
• Reliable internet connection and a suitable home office environment
• No prior experience required full training provided

What We Offer

• Competitive salary commensurate with skills and experience
• Comprehensive health and life insurance coverage
• Fully remote work from anywhere in Greece
• Relocation package: flight tickets to Athens and accommodation support for international candidates
• Wellness programs supporting work-life balance
• Career development training and advancement opportunities within the software industry

How to Apply

Send your CV to apply. We welcome applicants from all backgrounds.