Athens Greece
MondaySunday 08:0000:00 (rotational shifts)
Permanent contract
About the Role
Become part of a leading global travel platform and join a diverse international team assisting customers from around the world.
As a Dutch-speaking Customer Support Specialist your role will involve helping users with bookings reservations and general questions ensuring a seamless and positive experience throughout their journey.
Work Model
Key Responsibilities
- Manage customer inquiries via phone email and chat
- Assist with reservations cancellations and booking modifications
- Handle payment-related queries and issues
- Communicate clearly and professionally in Dutch and English
- Maintain high levels of customer satisfaction
Requirements
- Dutch: Fluency or C1 level
- English: B2 level
- Strong communication and problem-solving abilities
- Customer-focused approach
- EU citizenship or valid residence permit with full working rights
What We Offer
- 14 salaries per year (including holiday bonuses)
- Private health and life insurance
- 25 days of annual leave
- 50/month meal voucher
Relocation & Support
- 3 weeks of accommodation provided (hotel)
- Up to 300 relocation support (reimbursement)
- Assistance with legal documentation
Athens Greece MondaySunday 08:0000:00 (rotational shifts)Permanent contract About the Role Become part of a leading global travel platform and join a diverse international team assisting customers from around the world. As a Dutch-speaking Customer Support Specialist your role will involve helping ...
Athens Greece
MondaySunday 08:0000:00 (rotational shifts)
Permanent contract
About the Role
Become part of a leading global travel platform and join a diverse international team assisting customers from around the world.
As a Dutch-speaking Customer Support Specialist your role will involve helping users with bookings reservations and general questions ensuring a seamless and positive experience throughout their journey.
Work Model
Key Responsibilities
- Manage customer inquiries via phone email and chat
- Assist with reservations cancellations and booking modifications
- Handle payment-related queries and issues
- Communicate clearly and professionally in Dutch and English
- Maintain high levels of customer satisfaction
Requirements
- Dutch: Fluency or C1 level
- English: B2 level
- Strong communication and problem-solving abilities
- Customer-focused approach
- EU citizenship or valid residence permit with full working rights
What We Offer
- 14 salaries per year (including holiday bonuses)
- Private health and life insurance
- 25 days of annual leave
- 50/month meal voucher
Relocation & Support
- 3 weeks of accommodation provided (hotel)
- Up to 300 relocation support (reimbursement)
- Assistance with legal documentation
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