Pension Redemption Administrator

Port Elizabeth - South Africa

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

The Pension Redemption Administrator is responsible for the accurate logging processing and

administration of pension redemption applications. The role involves regular communication with

clients via email ensuring timely updates clear explanations and a high standard of customer

service while maintaining compliance with internal procedures and regulatory requirements.

Responsibilities:

Receive log and process pension redemption applications accurately and efficiently

Verify application details and supporting documentation for completeness and compliance

Maintain accurate records and update internal systems

Monitor application progress and meet agreed turnaround times

Communicate with clients via email regarding application status and queries

Liaise with internal teams to resolve queries or discrepancies

Escalate complex cases in line with internal procedures

Adhere to data protection confidentiality and regulatory requirements

Requirements

Grade 12

Tertiary qualification preferred

Minimum 2 years relevant experience

Experience in financial services or a regulated environment are preferred.

Proficiency in MS Office

Required Skills:

Grade 12 Tertiary qualification preferred Minimum 2 years relevant experience Experience in financial services or a regulated environment are preferred. Proficiency in MS Office

Required Education:

Grade 12Tertiary qualification preferred

The Pension Redemption Administrator is responsible for the accurate logging processing and administration of pension redemption applications. The role involves regular communication withclients via email ensuring timely updates clear explanations and a high standard of customerservice while maintai...