Office Manager (Corporate Services & Procurement Manager)

Position Overview

Conversive is looking for a proactive high-integrity Corporate Services & Procurement Manager to own end-to-end corporate services operations and drive strong commercial outcomes across vendors. This role manages facilities workplace services travel events security and employee transportwhile also leading vendor sourcing rate negotiation contracting renewals and spend governance.

We are specifically looking for someone who treats the companys budgets with the same care as they would manage expenses at homesharp on pricing disciplined on waste and uncompromising on ethics.

Key Responsibilities

Procurement Commercials & Vendor Management (Primary Accountability)

• Own strategic sourcing and procurement for corporate services: facilities/housekeeping security employee transport travel events office supplies/equipment pantry internet/telecom and select IT/SaaS renewals (in partnership with IT & Finance).
  

• Build and maintain rate cards and benchmarks for key categories (cabs hotels travel platforms housekeeping security courier/logistics etc.).
  

• Drive competitive bidding (RFPs / multi-quote processes) and maintain clear documentation of vendor selection rationale.
  

• Negotiate and finalise contracts SLAs payment terms credit periods penalties and renewal clauses to optimize total cost and service quality.
  

• Run periodic vendor performance reviews (monthly/quarterly) enforce SLAs and replace vendors when value deteriorates.
  

• Identify and deliver measurable cost-saving initiatives through consolidation bundling standardisation and policy enforcement.
  

Budgeting Controls & Governance (Integrity-Focused)

• Own budgets for all corporate services categories; track monthly variance forecast spends and highlight risks early.
  

• Ensure zero leakage through strong process discipline: approvals PO/WO creation invoice verification service acceptance checks and documentation trails.
  

• Implement and maintain spend governance: thresholds approval matrix vendor onboarding checks and periodic audits/reviews.
  

• Uphold strict ethical standards: no gifts/kickbacks conflict-of-interest disclosure and full compliance with company Code of Conduct and anti-bribery expectations.
  

Workplace & Facilities Operations

• Manage end-to-end facilities operations: maintenance housekeeping repairs utilities pantry and overall workplace experience.
  

• Ensure compliance with safety health and statutory requirements; maintain readiness for audits and inspections.
  

• Coordinate office assets and inventory: procurement tagging allocation and lifecycle management.
  

Travel Events & Logistics

• Own domestic/international travel operations: policy adherence approvals bookings and cost optimization.
  

• Create and manage corporate tie-ups with hotels and travel providers; negotiate dynamic pricing cancellation terms and service guarantees.
  

• Plan and execute company events team off sites and celebrations with strong vendor control budgets and operational excellence.
  

• Manage logistics for courier/shipment needs and internal moves to support onsite and remote teams.
  

Security & Employee Transport

• Manage security operations: access control visitor management CCTV oversight emergency preparedness and vendor coordination.
  

• Own employee transport: vendor management route optimization scheduling and service-quality monitoring to improve safety and punctuality.
  

Employee Support & Service Orientation

• Act as the primary point of contact for employee queries related to workplace services.
  

• Create simple SOPs and communication that improve clarity and reduce repeated escalations.
  

Success Measures (What Good Looks Like)

• Savings delivered vs baseline across major categories (quarterly/annual).
  

• Budget variance control and improved forecasting accuracy.
  

• Strong SLA adherence and improved employee experience scores for workplace services.
  

• Audit-ready documentation and clean processes with minimal exceptions.
  

• Demonstrated integrity and transparency in all vendor engagements.
  

Requirements

Qualifications & Experience

• Bachelors degree (Facilities Operations Business or related fields preferred).
  

• 58 years experience in corporate services / office management with strong exposure to procurement vendor negotiation and budget ownership.
  

• Demonstrated experience negotiating rate cards contracts SLAs and renewals across multiple vendor categories (travel/transport/hotels/facilities preferred).
  

• Strong analytical ability: comfort with Excel/Google Sheets for spend analysis comparisons and dashboards.
  

• High ownership mindset strong operational execution and ability to handle ambiguity in a fast-paced environment.
  

• Excellent communication and stakeholder management skills; ability to work cross-functionally with HR Finance IT and leadership.
  

• Strong understanding of compliance workplace safety norms and vendor management best practices.
  

Behavioural Attributes (Non-Negotiables)

• High integrity: clear stance against kickbacks and unethical vendor practices; transparent documentation and process discipline.
  

• Commercial sharpness: confident negotiator who can push back benchmark and secure better terms.
  

• Home-budget mindset: treats every recurring spend like personal moneyeliminates waste and questions costs.
  

• Calm under pressure detail-oriented and dependable.
  

Benefits

About Conversive (SMS Magic):

Welcome to Conversive (SMS Magic) a leading conversational AI platform helping businesses create AI-first customer engagement experiences across Sales Service and Marketing.

We serve a global customer base across North America Europe and APAC

Required Skills:

Bachelors degree (Facilities Operations Business or related fields preferred). 58 years experience in corporate services / office management with strong exposure to procurement vendor negotiation and budget ownership. Demonstrated experience negotiating rate cards contracts SLAs and renewals across multiple vendor categories (travel/transport/hotels/facilities preferred). Strong analytical ability: comfort with Excel/Google Sheets for spend analysis comparisons and dashboards. High ownership mindset strong operational execution and ability to handle ambiguity in a fast-paced environment. Excellent communication and stakeholder management skills; ability to work cross-functionally with HR Finance IT and leadership. Strong understanding of compliance workplace safety norms and vendor management best practices.