Senior Data Analyst

Bogotá - Colombia

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Sutherland is seeking an attentive and goal-oriented person to join us as a Business Analyst for NICE System program.

The Business Analyst is responsible for requirement gathering creating project documentation deliverables data analysis application configuration writing SQL unit and system testing efforts on various customer billable projects

Work closely with customer sales and service organizations to define application metrics reports dashboards data mapping and other integration requirements. Ensure that complex customer business requirements are accurately captured documented communicated and understood by developers consultants business and technology management both internally at NICE and by customers

Lead and develop use/test cases and test data to deliver high quality solution results and support the customer and internal teams during all customer Acceptance Testing phases

Communicate and train others on NICE solutions overall business value and process as well as detailed features and functionality

Contribute overall to the teams continual improvement process by preparing System Development Life Cycle (SDLC) documents including deliverables checklist business requirements design diagram specifications QA & UAT test plans lessons learned

Use best practice methods quality standards and guidelines on all project phases

Travels to customer site to conduct work in a professional and organized manne

Qualifications :

. Project experience working as part of a team

Strong expertise with Microsoft Excel

Excellent customer facing skills

Excellent organizational skills ability to set own task lists and time lines

Ability and willingness to work under pressure in a highly dynamic environment

Analytical ability working with formulas calculations and data

Bachelors degree in a technical field (or equivalent)

Experience implementing or using one of the following:

-Enterprise applications (e.g. Avaya Siebel Genesys Siebel SAP);

-EAI tools (e.g. WebMethods TIBCO);

-Reporting/business intelligence tools (e.g. Business Objects Cognos); or database applications

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Sutherland is seeking an attentive and goal-oriented person to join us as a Business Analyst for NICE System program.The Business Analyst is responsible for requirement gathering creating project documentation deliverables data analysis application configuration writing SQL unit and system testing e...