Sales Development Representative

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Want to revolutionize the future of education and do meaningful work that transforms future generations lives

Crimson Education is a global EdTech company founded in 2013 with the idea that through personalised education and technology we can transform students into the world leaders of tomorrow. Were the worlds leading college admissions consultancy with over 1330 Ivy League offers and 2140 to the US Top 15. With a passionate team of 800 thats rapidly expanding across 30 markets our unique tech platform connects expert-led guidance and proven data-driven strategies from 3000 tutors and mentors with students worldwide. We help ambitious students unlock their dream career pathways and Crimson students are 7x more likely to get into the Ivy League. What sets us apart is our unmatched scale and expertise. We have the largest team of Former Admissions Officers and College Counselors globally. Every student is matched with a carefully-chosen team of admissions experts who laser focus on different parts of their college application from essays to extracurriculars ensuring every detail is expertly executed. Valued at over $1B NZD and backed by over $147M NZD in funding from top-tier global investors including Tiger Global and Ice House Ventures we are just getting started. We were recently featured on the front page of the Wall Street Journal. Read the article here.

To support our students we have built / purpose for the role to be the first point of contact for incoming leads and potential clients ensuring a smooth customer experience across a variety of Crimson programs.

This is a full-time hybrid role based in Singapore. Open to Singapore citizens and permanent residents only.

What are the main responsibilities for this role

Lead Qualification & Pipeline Management
- Making outbound calls and responding to inbound enquiries to qualify prospective families for our consulting programs
- Ask the right questions to assess fit readiness and intent
- Accurately manage and update all lead data within Salesforce CRM
- Track and move leads through the pipeline with precision and discipline
Meeting & Conversion Support
- Schedule qualified consultations for Academic Advisors and the Country Manager
- Ensure leads are properly prepared ahead of consultations
- Track outcomes and maintain clean handovers between teams
Event & Outreach Engagement
- Follow up promptly and strategically with event-generated leads
- Support and participate in school talks seminars and Crimson-hosted events when required
- Represent Crimson professionally at industry events
Relationship Building
- Establish strong professional relationships with prospective familiies
- Maintain consistent empathetic communication particularly with Mandarin-speaking parents
- Deliver a premium consultative first impression aligned with Crimsons brand
Reporting & Continuous Improvement
- Maintain accurate reporting for management
- Proactively improve outreach scripts qualification techniques and processes
- Stay informed about US & UK admissions trends and the broader education landscape

What skills and experience are required

Fluent in both Mandarin and English (spoken and written)
Confident handling phone conversations with parents and senior stakeholders
Highly organised with strong attention to detail
Comfortable managing multiple systems and digital tools simultaneously
Resilient under pressure with strong time management

Experience that would be useful in this role:

Experience in customer service customer success or sales
Experience in education professional services financial services consulting hospitality or marketing environments
Familiarity with Salesforce or similar CRM platforms
Exposure to US or UK university admissions

Why work for Crimson

Rapidly growing start-up with a flexible working environment where you will be empowered to structure how you work
Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year
$1000 individual training budget per year we love to Level Up (its one of our core values)!
Psychologist on staff
Insightful fireside chats and workshops to help support our high-performing and ambitious team
Radical Candor is a feedback approach we live by
Were a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If youre passionate about growing in a fast-paced collaborative environment and want to work with cutting-edge technology then wed love to hear from you!

Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.

Want to revolutionize the future of education and do meaningful work that transforms future generations livesCrimson Education is a global EdTech company founded in 2013 with the idea that through personalised education and technology we can transform students into the world leaders of tomorrow. Wer...