Human Resource Generalist
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Job Summary
Job Title: Human Resource Generalist
Department: Human Resources
Location: Nairobi Kenya
Reporting To: HR Manager
Key Relationships: Production Warehouse & Supply Chain Admin and Retail Division
Position Type: Full Time
Role Purpose
The HRG will be directly responsible for completing a variety of tasks to support the daily operations of the HR department for specific our client functions and the Retail Division. You will oversee all aspects of human resources processes and practices throughout the employee life cycle.
This involves leading and managing the people and culture agenda of the programme; recruiting the right talent enhancing staff performance supporting employee development and creating strong relationships with all key stakeholders of the initiative while championing change initiatives.
You will work closely with cross-functional teams and stakeholders to execute HR strategies that align with business goals and objectives.
You will take part in decision-making to support the organization in the creation of a result-oriented culture and work hand in hand with other departmental heads to identify understand and provide practical solutions to HR challenges.
Key Responsibilities
Recruitment & Onboarding
Conduct interviews for business unit positions make referrals to hiring managers and ensure efficient turnaround time.
Guide hiring managers on writing job profiles and developing job descriptions.
Coordinate the onboarding process and ensure all new hires in our client have a good understanding of the company vision mission and values including its approaches policies procedures strategies and operations.
Inform employees of their rights responsibilities and code of conduct.
Performance Improvement
Ensure job descriptions are reviewed and updated regularly.
Identify trends and recommend solutions to improve employee performance retention and development.
Assist in the implementation of the feedback process (Connect for Growth).
Provide ongoing support and coaching to line managers in implementing the performance appraisal system.
Learning & Development
Conduct onboarding training and orientation sessions for new employees.
Maintain documentation of learning activities and ensure accessibility of the knowledge base.
Coordinate and oversee learning and development programs.
Assist in implementing the people development strategy.
Evaluate and monitor training programs to ensure objectives are met.
Maintain employee training records.
Employee Relations
Consult with employees and management on employee relations issues.
Improve work relationships build morale and increase productivity and retention.
Communicate the disciplinary process effectively (warnings appeals etc.).
Handle staff grievances and disciplinary processes in accordance with our clients policies and procedures ensuring compliance with employment law and full confidentiality.
Maintain confidential records related to grievances and complaints and coordinate investigations where necessary.
Culture
Champion our clients behaviours and support initiatives that drive a positive work environment.
Promote team innovation and engagement.
Coach leaders in promoting open communication and teamwork.
Celebrate and affirm culture role models.
Stakeholder Management
Maintain strong working relationships with line managers and Senior Management.
Stay abreast of HR trends and share insights as needed.
Drive staff culture initiatives to enhance collaboration across the organization.
Lead HR-related training initiatives across various levels.
Project Management
Participate in company projects.
Create tools and templates to enhance departmental effectiveness.
Reporting
Submit weekly and monthly performance reports as directed by the HR Manager.
Prepare monthly absenteeism reports for the specific business unit.
Analyze HR trends and metrics in partnership with HR peers to develop programs and policies.
Requirements
Professional / Academic Background
Bachelors degree in Human Resource Management Social Sciences Business Administration or equivalent.
58 years experience in Human Resource Management/Administration within a recognized organization preferably in the Fashion & Apparel Retail or Manufacturing industry.
Sound knowledge of Labour Laws and Employment Act 2007.
Active membership in a relevant professional body with good standing.
Tech savvy.
Essential Skills & Knowledge
Strong leadership and decision-making skills.
Creativity and innovation in HR programming.
Strong oral and written communication skills.
High accuracy and attention to detail.
Essential Attributes
Strong decision-making ability.
Problem-solving mindset.
Ability to work under pressure.
Team-oriented leadership approach.
Agility and adaptability in a fast-paced environment.
High level of self-motivation and initiative.
Energy and determination to achieve results.
Company Industry
IT Services and IT Consulting
Key Skills
- Employee Relations
- Fmla
- Employee Evaluation
- Human Resources Management
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Recruiting
