Advance your career by joining our Home Lending Operation Team that supports all phases of loan closings. As an Operations Supervisor within our Team you will play a vital role in overseeing the Team and Ensuring that all unit objectives and standards are met consistently met. You will be a flexible problem-solver who enjoys helping team members assist customers to resolve their questions and concerns.
Job responsibilities :
Overseeing a team of Closing specialists
Ensuring objectives and standards are met
offer support in selecting and retaining talent
managing the performance of the team
Have excellent Customer Focus
Be a proactive problem-solver who assists team members in resolving customer queries and concerns
Influence Internal and External Partners and promote process improvement
Required Qualifications capabilities and skills
Experience leading a team
Strong problem solving skills
Strong written and verbal communication skills
Excellent relationship management skills
Customer service experience
Required Experience:
Manager
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more