At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

The Global Facilities Response Senior Supervisor role is a process expert possessing leadership competencies basic business acumen a champion of the Medtronic Mindset culture and a consistent driver of Operational Excellence. This supervisor will primarily act as a process lead with strategic responsibilities where he/she will execute deliverables in order to sustain a high-performing and motivating work culture in the ManilaShared Service team.

This in-person role is based in Medtronics shared service center in Manila Philippines.

Responsibilities may include the following and other duties may be assigned:

• Oversees direct response to work requests aligning with facility resources and dependencies

• Accountable for timely and consistent dispatch of work requests and facilities emergencies globally

• Leads manages and trains Global Facilities Response staff (Specialists)

• Ensures clear communication between requestors and facilities teams

• Drives performance against KPIs for the Response Center

• Acts as a platform liaison to support on-site facilities staff success with computerized maintenance management system (CMMS)

• Conducts periodic table-top exercises for emergency facilities scenarios

Required Knowledge and Experience:

• Bachelors Degree or vocational diploma and requires 1 years of experience

• Experience in Facilities Management Organization highly preferred

• Understands basic management approaches such as work scheduling prioritizing coaching and process execution.

• Requires broad job knowledge of technical or operational practices within the assigned discipline.

• Self-starter who excels at managing multiple priorities driving projects to completion in a fast-paced environment.

• Proficiency reading and analyzing dashboards

• Exceptional communication and influencing skills with a proven ability to present analytics and strategy to executive audiences.

• Mindset of continuous process improvement innovation and willingness to challenge the status quo.

• Proven work experience with computerized maintenance management system (CMMS) systems or similar project management system (i.e. eMaint Maximo Main saver Ultimo Fieldware Jira )

• Task-oriented and delivers results as per goals set for the team

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here