Sr. Operations Manager

Taguig - Philippines

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Work Setup & Shift Schedule: Night shift Hybrid 3x/week Onsite Weekends off

Work Location: Taguig

Qualifications:

Bachelors or masters degree and relevant industry experience.
Total years of industry experience: Minimum of 15 years of professional experience preferably with international organizations having global in-house delivery.
Experience in handling healthcare insurance accounts in GCC is a must
Should have proven experience in Operations Management.

Responsibilities:

Operational Oversight: Take charge of daily operations across diverse business lines expertly handling business analysis and vendor partnerships.
Performance Management: Drive consistent achievement of KPIs with a strong emphasis on service levels customer satisfaction and quality excellence.
Strategic Planning: Play a key role in shaping long-term strategies delivering insightful project reports and leading change control initiatives.
Risk & Compliance: Proactively monitor risks and ensure all activities align with legal requirements and internal policies.
Talent Development: Inspire and nurture teams enhancing their capabilities while supporting vital decision-making processes.
Process Excellence: Lead the charge in analyzing systems to uncover and implement impactful process improvements.

Benefits:

Retirement Benefit
Annual Appraisal
Annual Performance Bonus
HMO up to 3 dependents
Free parking & shuttle service

Work Setup & Shift Schedule: Night shift Hybrid 3x/week Onsite Weekends off Work Location: Taguig Qualifications: Bachelors or masters degree and relevant industry experience.Total years of industry experience: Minimum of 15 years of professional experience preferably with international organization...