Sales Operations Associate

When our values align theres no limit to what we can achieve.

At Parexel we all share the same goal - to improve the worlds health. From clinical trials to regulatory consulting and market access every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us no matter what we do at Parexel contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally we do it with empathy and were committed to making a difference.

Job Description:

Sales Systems Enablement & Commercial Support

• Administer user access and licenses across Salesforce and related commercial platforms including user provisioning and deprovisioning license assignment rolebased access changes.

• Support access governance and compliance by maintaining license inventory conducting periodic access reviews and reconciliations and helping resolve access or license discrepancies across Salesforce and related tools.

• Collaborate with commercial team to ensure critical sales execution and forecast data is recorded in

• Manages Salesforce data cleanliness and data quality on an ongoing basis

• Help develop and manage end user and administrative training documentation in supporting sales training & onboarding program

• Provide ad-hoc system support by troubleshooting the user issues and providing user guidelines

• Drive process improvements system enhancements and automation opportunities where possible.

• Manage sales territories and account mapping through SFDC

Reporting & Analytics

• Manage SFDC dashboards and sales metrics reporting and analyses

• Update and distribute weekly monthly and quarterly sales reports with the latest business results and commentary

• Improve reporting efficiency and accuracy through automation and optimization of reporting processes and data sources.

• Pull data from multiple data sources including customer satisfaction reports Excel spreadsheets etc. to aggregate into reports and business insights.

• Fulfill ad-hoc reporting and analytics requests from the global commercial team.

• Work closely with Sales Operations leadership and commercial stakeholders to design and develop system reports and dashboards in alignment with strategic initiatives

• Collaborate with peers in finance marketing and other parts of the business to streamline analytical functions and outputs.

Others

• Work with cross-functional stakeholders to support initiatives pertaining to Sales Optimizations

• Support competitive intelligence generation by consolidating analyzing and summarizing commercial and marketrelated data to inform sales and strategic discussions.

Job Qualification:

• Bachelors degree (BS/BA).

• At least 1 year of handson Salesforce experience focused on building and using reports and dashboards to analyze data and generate business outputs.

• Strong Excel skills with the ability to work with large datasets and produce accurate wellstructured analyses.

• Detailoriented and collaborative with the ability to work quickly while maintaining firsttime quality.

• Comfortable working with data to identify insights and improve workflows and processes.

• Curious about business processes; experience supporting process optimization or automation is a plus.

• Strong organizational and English communication skills with the ability to manage multiple priorities in a fastpaced environment.

• Strong communication and business mindset with the ability to understand commercial needs take ownership act with urgency and translate data and requirements into clear actions and highquality deliverables.

• Able to clearly communicate data and insights to nontechnical stakeholders.

• Willingness to work in modified (time zone) shift to accommodate global communication and collaboration