Junior Technical Support Engineer (50, on-site)
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Job Location:
Zürich - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
About You
Are you passionate about technical support and eager to expand your skills Do you enjoy troubleshooting and helping colleagues with IT issues Are you looking to gain hands-on experience in a global dynamic environment If so wed love to hear from you!
Your Responsibilities
As part of our global Technical Support Team you will play a key role in providing technical assistance and infrastructure support to our Zurich office and colleagues worldwide. You will work with tools such as Jira Service Desk (Cloud) and Microsoft 365 Admin Center while supporting IT operations across multiple locations.
Global
- Provide technical support to employees across multiple locations (Zurich Berlin Toronto Manila London Tokyo).
- Assist with user onboarding/offboarding including account creation and access management.
- Manage and triage support tickets in Jira Service Desk escalating issues when necessary.
- Support employees in using office applications collaboration tools and internal software.
- Maintain and update IT documentation policies and procedures.
Local (Zurich Office)
In addition to global support you will provide dedicated onsite support for our Zurich office.
- Provide onsite and remote support for laptops software hardware and network infrastructure.
- Manage IT inventory including tracking hardware and software assets.
- Ensure meeting rooms and shared workplace equipment (AV screens conferencing tools) are fully operational and ready for daily use and events.
Qualifications :
You Offer
Required Qualifications
- Basic IT support skills including troubleshooting software/hardware issues.
- Good communication skills in English (minimum B1; B2 preferred).
- Strong analytical and problem-solving abilities.
- Up to 1 year of experience in IT support (internships or relevant projects count).
Preferred Qualifications (Nice-to-Have)
- Familiarity with Microsoft 365 Admin Center.
- Experience using Jira Service Management (Cloud) or similar IT ticketing systems.
- Understanding of basic IT security principles or experience with endpoint security tools.
- A degree in Computer Engineering Information Technology or a related field is a big plus.
Additional Information :
Please note that we will only consider candidates with a valid work permit.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- constuction codes
- compuer skills
- Data Entry
- Communication skills
- Data Collection
- Civil Engineering
- Microsoft processor
- report analysis
- site evaluation
- site specification
- Autocad
About Company
About Us RepRisk is a rapidly growing global company and a pioneer in the ESG data science field. Our goal is to make the world a better place by creating transparency in the business world – we are driving positive change via the power of data. We combine AI and machine learning with ... View more
