On Demand Account Manager (They She He)
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
YOUR MISSION
Our vision is to offer our partners end-to-end solutions that help them grow and optimize their online and offline businesses. We believe that most restaurants and stores will opt for a strategy that combines their own channels with marketplaces (like Glovo). That is why Glovo has recently introduced its On-Demand service to provide for all of our partners delivery needs. On-Demand allows partners to easily launch their online channel while Glovo delivers the goods to the final customers with Glovo couriers. We want Glovo to be the delivery partner of choice and give them various opportunities to grow their delivery channel together with marketplace sales.
THE JOURNEY
- Monitor the daily business performance of our partners and help them proactively with ongoing issues and questions such as: compiling and analyzing operational metrics and Key Performance Indicators (KPIs) financial data and invoicing questions technical product queries/integrations/bugs. Prepare reports and dashboards to present to partners and use as a source for operational improvements.
- Own the relationship with partners for everything related to the On-Demand service. This means that you will be the main point of contact for new sales leads pitching contract negotiations implementation and account management.
- Support partners by working in close cooperation with other local and global teams - Account Management Sales Operations Finance and others. Analyze and improve internal processes.
- Collect and share feedback from partners with product and operations teams to generate improvements to our software systems and processes thus enhancing partner experience.
- Support defining medium and long-term strategy to achieve growth and profitability targets. Participate in target setting and Objectives and Key Results (OKRs) planning activities.
- Understand the local environment and constantly adjust our product to the needs of the market.
- Develop an exceptionally well-rounded profile - from commercial and negotiation skills through data analytics to legal reviews and software integrations - you will never stop learning.
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow develop and make a difference.
Qualifications :
WHAT YOU WILL BRING TO THE RIDE
- Minimum 2 years of experience in Account Management and/or Sales roles
- Strong communications and interpersonal skills: ability to work with diverse clients and adapt your communication style accordingly
- Strong commercial skills: ability to effectively pitch and persuade partners
- Strong organizational and project management skills: ability to effectively multitask and prioritize. Highly organized and detail-oriented approach
- Problem solver data-driven analytical thinking skills
- Multifaceted and flexible profile: willingness and ability to coordinate all technical operational and commercial aspects
Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.
We believe driven talent deserves:
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings!
- Discounts on transportation and food
- Discounted gym memberships to keep you energized.
- Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
- Enhanced parental leave
- Online therapy and wellbeing benefits to ensure your mental well-being.
Additional Information :
Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Forecasting
- Microsoft Access
- Math
- SAP
- Supply Chain Experience
- Analysis Skills
- SAP APO
- SAP Supply Chain Management
- Production Planning
- SAP ERP
- ERP Systems
- MRP
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
