DescriptionCyberTrends leadership has 40 years of experience in the industry and the company continues to serve as a technology leader on many defense projects and programs. Formed in 2010 CyberTrend has long-standing partnerships and clients including partners like AWS and IBM government agencies the intelligence community and defense contractors. We provide talented and exceptionally qualified IT architectural system and software engineering personnel.
Requires TS/SCI with Poly ClearanceRequirements- Kubernetes RKE2
- CI/CD
- Bash scripts
- Docker
- Unix/Linux
- Ansible
- Terraform
- Jenkins
- Grafana Prometheus ELK
DescriptionProvides support for implementation troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Ten (10) years experience as a SA in programs and contracts of similar scope type and complexity is required. Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.
Qualifications
- Provide support for implementation troubleshooting and maintenance of IT systems
-Manage the daily activities of configuration and operation of IT systems
- Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
-Provide support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
-Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization and perform system capacity analysis and planning
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
-Provide in-depth experience in trouble-shooting IT systems
-Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance
-Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Benefits:
- Generous and competitive paid time off scaled based on time in service plus eleven paid annual holidays.
- CyberTrend pays 100% of the cost for the following benefits for its full-time employees: including medical (base plan) dental vision disability life EAP and more.
- CyberTrend contributes 10% of your monthly gross salary to a SEP-IRA account. This retirement plan is non-contributory for the employee has no vesting period and is 100% owned and managed by the employee.
- Educational assistance up to $5250 annually for work-related acitivies upon prior approval
- Training assistance up to $3000 annually for work-related activities upon prior approval
CyberTrend provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Unclear Seniority
DescriptionCyberTrends leadership has 40 years of experience in the industry and the company continues to serve as a technology leader on many defense projects and programs. Formed in 2010 CyberTrend has long-standing partnerships and clients including partners like AWS and IBM government agencies t...
DescriptionCyberTrends leadership has 40 years of experience in the industry and the company continues to serve as a technology leader on many defense projects and programs. Formed in 2010 CyberTrend has long-standing partnerships and clients including partners like AWS and IBM government agencies the intelligence community and defense contractors. We provide talented and exceptionally qualified IT architectural system and software engineering personnel.
Requires TS/SCI with Poly ClearanceRequirements- Kubernetes RKE2
- CI/CD
- Bash scripts
- Docker
- Unix/Linux
- Ansible
- Terraform
- Jenkins
- Grafana Prometheus ELK
DescriptionProvides support for implementation troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Ten (10) years experience as a SA in programs and contracts of similar scope type and complexity is required. Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.
Qualifications
- Provide support for implementation troubleshooting and maintenance of IT systems
-Manage the daily activities of configuration and operation of IT systems
- Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
-Provide support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
-Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization and perform system capacity analysis and planning
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
-Provide in-depth experience in trouble-shooting IT systems
-Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance
-Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Benefits:
- Generous and competitive paid time off scaled based on time in service plus eleven paid annual holidays.
- CyberTrend pays 100% of the cost for the following benefits for its full-time employees: including medical (base plan) dental vision disability life EAP and more.
- CyberTrend contributes 10% of your monthly gross salary to a SEP-IRA account. This retirement plan is non-contributory for the employee has no vesting period and is 100% owned and managed by the employee.
- Educational assistance up to $5250 annually for work-related acitivies upon prior approval
- Training assistance up to $3000 annually for work-related activities upon prior approval
CyberTrend provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Unclear Seniority
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