Manager – Settlement
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Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
The Manager Settlement is an operational leader within Lendis Credit and Operations function responsible for leading the end-to-end Settlement operations across Client Solutions.
This role oversees post approval loan processing to settlement ensuring timely execution strong compliance and a consistent customer and broker experience. The Manager Settlement drives operational performance across National Sales and Customer Solutions teams aligning delivery with business growth objectives.
Reporting to the Senior Manager - Settlement this position provides strategic leadership operational governance and capability development within a fast paced high-volume environment.
Key Responsibilities
Operational Leadership and Delivery Own end to end post approval loan application management to settlement Ensure accurate processing regulatory compliance and on time settlements Oversee pipeline health workload distribution and service level performance Proactively manage customer and broker expectations throughout the settlement lifecycle Strengthen lender engagement to reduce turnaround times and settlement risk
Leadership and Team Management Lead and develop agents within settlement functions Set clear performance standards aligned with business OKRs Drive accountability through structured performance management and reporting Coach and mentor to build high performing resilient teams Foster a culture of ownership collaboration and continuous improvement
Strategic and Cross Functional Collaboration Partner with Client Solutions senior leadership to execute strategic and operational priorities Collaborate with Brokers Risk and Compliance to ensure alignment across the loan lifecycle Provide data driven insights to support decision making and capacity planning
Process Optimisation and Governance Identify process gaps and implement scalable improvements across settlement workflows Standardise operating procedures to drive consistency and quality outcomes Embed strong governance audit readiness and risk management practices Monitor KPIs including settlement timelines productivity quality and customer satisfaction
Qualifications :
Experience and Capability
Minimum of 2 years leadership experience within mortgage broking banking or financial services operations
Strong knowledge of post approval and settlement processes
Demonstrated ability to lead and influence cross functional stakeholders
Track record of delivering measurable operational improvements
Strong analytical capability with a structured performance focused approach
This role suits an experienced operational leader who drives accountability builds strong capability across teams and delivers consistent settlement outcomes aligned with business growth and customer expectations.
Additional Information :
Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.
We support our people in a variety of ways but a few of the benefits that our people rave about include:
- A vibrant relaxed yet professional culture.
- We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration with a requirement to work from our Makati office.
- A holistic wellbeing programs offering 24/7 support to enable our team to thrive at home and work.
- Comprehensive HMO coverage for you and one free dependent along with life insurance starting from Day 1.
- Access to 25 days of leave made up of 20 vacation days and 5 sick days.
- Monthly internet subsidy to help you stay productive at home
- Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
- Access to all government-mandated benefits including SSS PhilHealth and Pag-IBIG.
Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNAhelping us attract engage and grow the right talent while building best-in-class products. Together with our principles they guide how we collaborate support one another and make decisions to drive progress with purpose.
Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.
This is an opportunity to shape the future of a fast-growing purpose-driven company thats transforming the homeownership journey.
Ready to contribute to Lendi Groups next chapter Apply now and be part of something big!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
We are one of Australias fastest growing fintechs, building market leading technology to transform the home loan industry through our powerhouse property lending brands and networks - Aussie and Lendi. Lendi Group exists to transform the stressful, disjointed and sometimes overwhelm ... View more
