Housing Options Officer
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Job Location:
Bromsgrove - UK
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Permanent - 37 hours per week
Closing Date:Tuesday 10thMarch 2026 @ 9am
Interview Date:Wednesday 25thMarch 2026
We have an opportunity for a Housing Options Officertobecome part of a unique and important customer facing team within our Housing Options service.
The Role
As part of delivering the homeless contract on behalf of Bromsgrove DistrictCouncil you willbe requiredto help prevent homelessness andwillprovide a comprehensive housing advice and homelessness service to our customers including the assessment of need andsubsequentallocation.
The Housing Options service is an ever changing service that evolves to the needs of the customers and the business so you will need to have anopen mindedapproach and a can doenergetic attitude.
Our customers are diverse and can be vulnerable the role can bevery challengingso you will need to have a flexible caringunderstandingand positive approach.
About You
To be successfulyou will need to have experience of working within acustomer basedenvironment that acknowledges and understands vulnerabilities.
With experience of working in social housing customer facing teamspreferably within ahousingoptionsenvironment you will have the ability to adapt your communication style to suit individual needs.
An understanding of Homeless legislation to include investigating homeless applications along with knowledge / experience of welfare benefits would be preferable.
The jobholderis required tohold a current valid driving licence and access to an appropriately insured vehicle.
This post requires that the job holderissubject to a DBS check atanEnhanced level.
What we can offer in return:
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32 days annual leave plus bank holidays
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Holiday purchase scheme buy up to anadditional5daysholiday per year
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Holiday buy back scheme bdhtwill buy up to 10 days holiday back from staff
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Teambudgetevery year to enjoy an afternoon out as a team
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Electric vehicle leasing scheme through Octopus Energy
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Pension scheme defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
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Life insurance is available to members of the pension scheme
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Employee Assistance Programme
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Mental Health First Aiders
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Healthcare Cash Back Scheme Healthshield
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Retail discounts scheme
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Long Service Awards (given at 1 year 5 years and in increments of 5 years following this)
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Reimbursement for professional subscription fees
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Corporate Sponsorship opportunities
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Reimbursement for HRT pre-paid certificates
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Reimbursement for annual flu jab
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Free parking and refreshments
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Monthly staff compliments raffle
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Wellbeing calendar of events throughout the year
Bdhtreserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
INDLOW
The Company
BDHT employs 170people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow.
BDHT is a people based organisation and our people are actively encouraged to bring their whole selves to work. The things that are important to you become important to us too.
We believe in our people and actively support them based upon three core themes: Look after yourself Look after your colleagues and Look after the business.
We are a great employer who pays fairly and has excellent terms and conditions. But above all we absolutely recognise that good performance is linked to happy staff so we actively encourage fun and expect that it is part of the normal working day.
Our Values
Our Benefits
Pension Scheme
32 Days Annual Leave Plus Bank Holidays
Employee Assistance Programme
Agile Working
Mental Health First Aiders
Holiday Buy Back Scheme
Healthcare Cash Back Scheme
Our Gallery
Documents
Required Experience:
Unclear Seniority
Key Skills
- Section 8
- Public Health
- Data Collection
- Ellucian
- Banking
- Fair Housing Regulations
- LIHTC
- Budgeting
- Economic Development
- Real Estate Law
- Logistics
- Statistical Analysis
About Company
Customer Notice: We are updating our customer details, look out for the pink form in the post. If you would like to complete the form online click here We are aware of the poor service that customers have received on the Grounds Maintenance programme since March. We are truly sor ... View more
