Attendance & Welfare Officer – Secondary School – Croydon

A large and well-organised 1118 secondary school in Croydon is seeking a proactive and resilient Attendance & Welfare Officer to join its pastoral team. This is a vital role focused on improving attendance strengthening family engagement and supporting vulnerable students to access education consistently.

The school serves a diverse South London community and has embedded clear behaviour and safeguarding systems. Attendance improvement is a key strategic priority and the successful candidate will play a central role in driving measurable impact.

The Role

As Attendance & Welfare Officer you will work closely with Heads of Year safeguarding leads and senior leadership to monitor analyse and intervene in cases of persistent absence.

Your responsibilities will include:

Monitoring daily attendance and first-day absence procedures
Conducting attendance tracking and producing weekly reports
Meeting with families to address attendance concerns
Coordinating attendance panels and support plans
Liaising with external agencies and local authority services
Supporting safeguarding processes linked to absence

This role requires a balance of data analysis relationship-building and structured intervention.

The School Environment

This Croydon secondary school operates with clear expectations and a strong pastoral framework. Senior leaders are visible and supportive and safeguarding procedures are robust and well documented.

The school benefits from:

Established MIS attendance systems
Clear escalation pathways for persistent absence
Strong links with local services
A collaborative pastoral team

The Attendance & Welfare Officer works as part of a wider safeguarding and pastoral network.

Who Were Looking For

The successful candidate will:

Have previous experience in attendance welfare or safeguarding within a school setting
Be confident analysing attendance data and identifying trends
Communicate effectively with families in sensitive situations
Demonstrate resilience and professionalism
Understand statutory attendance guidance and safeguarding responsibilities

Experience working in a London secondary school environment would be advantageous.

Whats On Offer

A meaningful role with measurable impact on student outcomes
Competitive inner-London salary
Supportive leadership and clear systems
Opportunities for professional development
A stable and well-managed working environment

This is an excellent opportunity for an experienced attendance professional to join a structured and ambitious Croydon secondary school and play a central role in improving student engagement.