Manager, Business Transformation

Quest Diagnostics

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profile Job Location:

Lenexa, KS - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

As aBusiness Transformation Manager you will be the key leader driving significant change and improvement across our business operations bridging the gap between strategic vision and operational excellence. You will partner directly with clients to diagnose complex business challenges design innovative solutions and redefine how work gets done. Your role is centered on driving and accelerating tangible measurable impactspecifically targeting significant gains in process efficiency product quality and customer experience while delivering substantial cost savings. This role requires a take charge leader to accelerate significant business and cost improvements. Experience in large complex companies and healthcare industry is preferred. Strong consultation and collaboration skills are required.

This is a Hybrid scheduled (3 Days Onsite 2 days work from Home) position at Lenexa. KS

Internal Grade: 50. The role supports ExamOne.



Responsibilities
  • Owns the learning application and adoption of Continuous Improvement principles and practices for a particular function with the goal of building localized self-sufficiency sustainability and scalability of improvement effort within the function.
  • Drives the use of big data analytics tools (adopting AI) to tackle system level problems.
  • Works with functional leaders as well as team members to drive a cultural change shift from dashboards and analytics towards actions and results.
  • Owns a portfolio of initiatives (i) strategic business transformation projects and(ii)operational execution for a regional functionthat result in large-scale improvement across designated functions and businesses.
  • Demonstrated understanding of continuous improvement process management or system thinking (value stream thinking).
  • Proven track record in facilitating cross functional discussions targeted workshops and Kaizens to achieve strategic & operational objectives.
  • General knowledge of Hoshin and breakthrough planning.
  • Demonstrates expertise in business transformation projects using program management principles and tools and has a track record of success leading and influencing at the mid to senior leadership level without direct authority in driving change.
  • Captures quantifies and reapplies best-in-class practices within a regional function such as laboratories Logistics or Patient Services.
  • Acts as a change agent to guide teams toward success.
  • Works with local team members to identify and prioritize continuous improvement opportunities for a functional business. Works with functional leaders as a thought leader to create future state improvement roadmaps with clear executable plans that are in line with the business strategies and improvement needs.
  • Contributes toward building a grass-roots culture of continuous improvement.


Qualifications

Required WorkExperience:

  • 5 - 7years of direct responsibility of operational ownership of different aspects of a business and Continuous Improvement experience in areas of IndustrialEngineering Manufacturing Organizational Leadership or Healthcare

Physical and Mental Requirements:

  • Demonstrated success leading large complex change initiatives (5 years)
  • Previous experience as a part of the deployment of a kaizen culture across medium-to-large organizations.
  • Experience working in the Toyota Production System Danaher Business System Virginia Mason Production System Honeywell Operating System or similarly mature and rigorous lean model.
  • Experience using robust structured problem-solving and designing counter-measures for multivariate problem.
  • Demonstrated understanding of continuous improvement process management and systems thinking.
  • Proven track record of fostering leadership alignment target setting and catch-ball.
  • Poise and leadership presence when facilitating discussions and leading workshops.
  • Experience managing geographically dispersed teams.
  • Demonstrated ability to develop strong relationships with others.
  • Advanced data analysis skills.
  • Financial and Business acumen
  • Change Agent
  • Working knowledge of Hoshin-Kanri (Policy Deployment) principles and practices.
  • Effective written and verbal communication skills across multiple formats: formal presentations training material development meetings conference calls e-mails and memos.
  • Ability to handle multiple projects simultaneously.

Skills:

  • Excellent written and verbal skills results oriented and collaborative.

Education

  • Bachelors Degree Bachelors degree required (industrial engineering supply chain or other technical focus) (Required)
  • Masters Degree Masters degree in Industrial engineering or related discipline is preferred (Preferred)

Languages

  • English (Required)
  • Spanish (Preferred)

Licenses and Certifications

  • Formal training in project management or continuous improvement methodologies (e.g. Six Sigma Total Quality Management Lean Theory of Constraints) (Preferred)

Work Requirements

  • Travel Required



Required Experience:

Manager

DescriptionAs aBusiness Transformation Manager you will be the key leader driving significant change and improvement across our business operations bridging the gap between strategic vision and operational excellence. You will partner directly with clients to diagnose complex business challenges des...
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Key Skills

  • Business Development
  • Sales Experience
  • Management Experience
  • Microsoft Outlook
  • QuickBooks
  • Lawson
  • Banking
  • Business Management
  • Conflict Management
  • Strategic Planning
  • Leadership Experience
  • negotiation

About Company

Company Logo

Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care mana ... View more

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