Digital Health Solutions Consultant
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Job Location:
Maidenhead - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader dedicated to creating breakthrough science that improves peoples health. We constantly look aheadanticipating advancements in medical science and technologyand bringing innovative solutions to life.
The Opportunity
Every day more than 10 million tests are performed on Abbott diagnostic instruments delivering trusted lab results to millions worldwide. Our mission is to enable smarter medical and economic decision-making and transform how people manage their health across every stage of life.
We are seeking a Digital Health Solutions Consultant to support AlinIQ customer loyalty and sales initiatives with a strong focus on value realization. In this role you will work closely with the Core Lab Sales team to deliver intelligent insights and collaborate with clients to develop tailored digital health solutions using the AlinIQ portfolio.
What Youll Do
Deliver advanced presentations of AlinIQ Solutions to customers supporting the Core Sales Team and/or DHSE to understand client medical and technical needs and propose the best-fit solution.
Ensure customers fully understand and utilize all AlinIQ functionalitiesturning satisfied clients into enthusiastic promoters.
Build and maintain strong ongoing relationships with existing clients helping them optimize daily workflows and identifying new opportunities aligned with AlinIQ capabilities to drive value expansion.
Support the creation of Statements of Work (SOW) during the presales phase in partnership with customers and Core Sales roles.
Provide advanced hands-on functional training to customers on AlinIQ enablers within real-world laboratory operations.
Increase customer satisfaction and Net Promoter Score (NPS) while identifying and communicating value expansion opportunities to the Core Sales team.
Deep dive into customer needs and position AlinIQ enablers to transform sites into reference customers; act as a bridge between the customer and internal marketing teams.
Reduce training-related errors and minimize avoidable support workload for the ITSS team through targeted hypercare.
Education
Bachelors degree or equivalent experience required.
Preferred: Degree in medical life sciences IT or medical technology.
Background & Skills
Strong understanding of IT technologies within hospital and laboratory environments.
Expertise in clinical laboratory workflows (sample handling order/results inventory quality etc.).
Deep understanding of key clinical laboratory KPIs with the ability to design monitor manage and enhance them.
Clear understanding of how technology creates value across healthcare and laboratory settings.
Preferred: Experience with IT products in Healthcare and/or Laboratory Medicine.
Demonstrated ability to challenge and improve the status quo; strong analytical problemsolving and consulting skills.
Excellent communication interpersonal and influencing abilities; comfortable in customer-facing roles.
Ability to work effectively in cross-functional teams.
What We Offer
As a global healthcare leader Abbott offers an exceptional benefits package including:
Competitive salary
Defined contribution pension scheme
Private healthcare
Life assurance
A flexible benefits program
Follow your career goals at Abbott where diverse opportunities help you build your future and live your best life.
Abbott is an Equal Opportunity Employer committed to workplace diversity.
Learn more at on Facebook at and on Twitter @AbbottNews.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Sales Force
DIVISION:
CRLB Core Lab
LOCATION:
United Kingdom > Maidenhead : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck or a powered piece of material handling equipment
Required Experience:
Contract
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
