Vice President – Global Sales Operations

Genpact

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profile Job Location:

Gurgaon - India

profile Monthly Salary: Not Disclosed
Posted on: 8 days ago
Vacancies: 1 Vacancy

Job Summary

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Vice President Global Sales Operations
The Vice President Global Sales Operations is accountable for end-to-end strategic planning and execution governance for the global BPM Sales function. The role ensures that growth strategy is translated into clear targets optimal coverage disciplined execution and predictable bookings while maintaining strong financial policy and data governance across regions.
This leader owns the global sales operating modeldriving consistency transparency and scalability across geographies industries and service lines in a complex long-cycle sales environment.
Responsibilities-
Global End-to-End Strategic Planning
Targets & Coverage
Lead the global annual operating plan and multi-year sales planning for the business
Translate corporate growth priorities into region industry and account level targets
Design and govern global sales coverage and capacity models across sales motions
Ensure consistency in target-setting while accounting for regional market realities
Align sales plans with Finance on revenue margin ramp-ups and cost of sales
Account Portfolio & Planning
Own the global account portfolio strategy and segmentation
Drive disciplined account planning standards focused on multi-tower expansion and revenue durability
Ensure clarity of account ownership and coverage continuity globally
Provide executive insights on portfolio health growth headroom and risk exposure

Sales Incentives & Strategic Programs
Own global governance of sales incentive and compensation frameworks for BPM
Ensure incentives reinforce new logo wins multi-tower deals strategic offerings and profitability
Balance global consistency with regional customization
Design and oversee global strategic sales programs aligned to enterprise priorities
Bookings & Execution Governance
Sales Metrics & Analysis
Define and own a global BPM sales metrics framework
Deliver executive-grade insights through standardized dashboards and reviews
Elevate analytics from reporting to decision-support and risk management
Pipeline Management
Establish a globally consistent pipeline management framework
Define qualification standards stage gates and coverage norms
Ensure early visibility into deal risk solution feasibility and execution readiness
Sales Forecasting
Own global bookings and revenue forecasting accuracy
Govern forecasting methodologies reflecting multi-year and ramp-based deals
Align forecasts with Finance Delivery and Transition capacity
Booking Policy & Compliance
Define and enforce global booking policies and deal governance standards
Ensure compliance with audit risk and internal control requirements
Partner with Finance and Legal on complex deal structures and approvals
BI Design & Development
Own the global vision for Sales BI and analytics
Ensure CRM finance and delivery systems operate as a single source of truth
Sponsor role-based dashboards for sales leadership and executive reviews
Leadership & Stakeholder Engagement
Core member of the global commercial leadership team
Strategic partner to Sales Finance HR Practices IT Legal and Risk
Trusted advisor to Sales Leader and Chief Growth Officer
Leads a globally distributed Sales Operations organization

Minimum Qualifications

Years in Sales Operations role within global BPM organizations
Proven leadership of global sales planning and bookings governance

Preferred Qualifications/ Skills
Deep exposure to large complex multi-year BPM deals
Experience supporting executive and board-level operating reviews

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.


Required Experience:

Exec

Ready to shape the future of workAt Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global ...
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Key Skills

  • Economics
  • Internal Audit
  • SQL
  • Risk Management
  • Compliance
  • Leadership skills
  • Oversight
  • Business partner
  • AVP
  • Requlatory agencies
  • Finance
  • Accounting
  • Potifolio
  • Project Management
  • Operational Risk

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